Edited by Alexander Malygin
Updated on: 25 May, 2022
Zipmex is a digital asset exchange that is focused on providing retail and institutional investors the ability to invest securely in cryptocurrencies. The exchange provides a platform for users to get Bitcoin in Australia and the wider Asia Pacific Region such as Singapore that also supports the growth of the global cryptocurrency industry.
I had my fare share of using various exchanges in Australia and I have never came across one that is this convenient, practical and trustworthy. The team behind Zipmex is well connected and experienced in the industry. The options available such as the ZipUp+ is just an amazing alternative to what banks are offering now. Im not switching cause Zipmex never gave me a reason to do so.
The referral program is superb for brand ambassadors, definitely one of the most lucrative in the industry. Staking has a 12% return. No deposit fees. Trading fees are at 0.2% but since I have staked they are now 0.1%. Doesn't get better than that!
Fantastic experience. I am earning great interest on my crypto everyday. The fees are much more competitive than the bigger players here and i can withdraw instantly (is in my bank account within 30 seconds). Great range of assets and seems to be growing every few weeks.
EDIT: Andrew - from their team - called me and explained how it was more of an issue by banking. (Payments to new payees could take up to 24-48 hrs rule). I was happy to wait a day but he solved it by my bank statements. And he called less than half an hour after I left this review. That is the fastest solution I have ever experienced and I'm grateful. He also apologised for the maintenance and explained the challenge of having overseas partners. i don't know why but they decided to have maintenance on at a very ridiculous time for Australia. (we couldn't access anything until midday) Now it's midday and i'm ready to withdraw - but it's telling me that i have to deposit money in to be able to withdraw. I attempted to make a deposit, but the account name has too many characters: Zipmex Australia Pty Ltd. So i had to use "Zipmex Australia" only, made a deposit, and still can't withdraw. Ridiculous at its best. Just verify my bank account and let me go!
If it works as their website you are done...I'd stay away from any thing Australian these days.
What started as a bad experience has been reversed. Received contact from a customer advocate from Zipmex whom was able to tell me the details of my issue (which was Banking technicality) and that it was escalated to them however support never told me (and I was left in the dark about it). In the end everything has turned out well and I'm able to provide an updated and honest score which is now a positive experience. Thanks to Andrew and the team.
They require way too many details when signing up even the recording of a video of you turning your head and saying certain numbers. Wonder who they are selling this to. Every time Ive tried to sign up there has been an issue and their 'free' credit that they give out when they sign up is limited to a certain amount of people so you may never get anything, and I know people that have never received any of their sign up bonuses. Dodgy company, no support, stay away.
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On this page, you can see a detailed review of Zipmex Crypto with reviews from real users and our experts. Zipmex provides the following services: Buy & Sell Bitcoin, Buy & Sell Crypto, Crypto Payouts, Exchanges, Crypto exchange.
At the moment, Zipmex rating on Finscanner is 3.6 and on Trustpilot is 3.7.