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Mobile friendly

Trustpilot Rating

Reviews 492




Entity type

Payment Service Provider

Client type




United States of America



Employee Count


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Mass PayoutsP2PWalletsUS allowedACHApplePayGooglePay

Total Score

Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Zelle

Zelle is a payment service focused on P2P transactions launched in the USA in 2017. Zelle is an easy way to make payments directly between almost any U.S. bank account typically within minutes. Zelle's customers can quickly, safely, and easily send and receive money with more people, regardless of where they bank, using just an email address or mobile phone number.


Setup Fee

Monthly Maintenance Fee

SEPA Incoming

SEPA Outgoing

SWIFT Incoming

SWIFT Outgoing

FX Fee


  • USD

    (United States dollar)

Trustpilot reviews


May 24, 2022

The UX is terrible

The UX is terrible, I can't even send money between my own accounts


May 16, 2022

I got scammed for $500

I got scammed for $500 From a fake email They didn’t let me cancel or offer any help told me go to my bank Called help number it says go to your bank Zelle basically told me it’s my fault and doesn’t offer any support My newborn will not get any formula now Horrible thing that just happened and zelle offers no remorse Does not care about customers


May 14, 2022

Zelle = Stolen Money

I bought a Mossberg 500 Tactical Chainsaw shotgun from It is a fraudulent website. They make you pay using Zelle, but they have no merchandise. I am out of the cost of the shotgun.


May 13, 2022


Have spent waaaay too much time trying to figure out how to edit or delete a contact because it won't let me send it because I put Kim instead of Kimberly. Ridiculously complicated and NOT user friendly app! I give up. I'm going to have to send a check instead because of this stupid app that won't let you edit a contact!


May 13, 2022

They suck

They suck! I had to replace my card one time. Well as we all know things happen in life we cannot control. The representative I spoke to was rude and wouldn’t let me speak. I advised I lost my card so I needed to update to the new card. She told me they’ve changed my card once as a courtesy and the won’t do it again. As a consumer that makes no sense. She said to me, “we told you the last time you called you needed to do your best to keep ip with your card”. What the hell! Who loses their cards or is robbed on purpose. I will never use them again. The app is trash and so is the customer service.


May 11, 2022

zelle helle

I wanted to split some amazing Texas BBQ with a friend ... a couple 100 worth. we agreed she would pay and i would use Zelle to send her my share. I tried via the Zelle ap and it wouldn't work.. i tried via my bank and with a banker on the phone ... three attempts and it would not work. Bank said to call Zelle. I send them a note requesting help. Zelle sent emails saying they cannot help but to call their 844-428-8542 number.. i call and the guy confirmed my personal information and yet tells me he cannot help me... why the F does this person have access to my personal information if he nor anyone at ZELLE is capable to help? ZELLE HELLE


May 11, 2022

I hate this Zelle app

I hate this Zelle app . It scam me . They will not believe you if you were scam or not . I recommend nobody use this stupid app . Let them go jobless I don’t care how selfish I am . But the truth is the truth. They will never do anything for you. I hate to said this but Zelle you suck and I hope you all go jobless .

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Zelle Payment systems with reviews from real users and our experts. Zelle provides the following services: Mass Payouts, P2P, Wallets, US allowed, ACH, ApplePay, GooglePay.

At the moment, Zelle rating on Finscanner is 4 and on Trustpilot is 1.1.