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Trustpilot Rating

Reviews 22,336





Entity type

Payment Service Provider

Client type




United States of America



Employee Count


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Mass PayoutsMulti-currency AccountP2PSWIFT TransactionsFaster paymentsCHAPSUS allowedACH

Total Score

Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Xoom

Xoom is a payment service that was founded in 2001 in the USA. Xoom is now a member of the PayPal family, the global leader in digital payments. Xoom offers fast, easy, and secure ways to send money, reload phones, and pay bills for family and friends around the world. Xoom's customers can send money to more than 160 countries with different delivery options, such as deposits into bank accounts and cash for pickup at locations, depending on the country.


Setup Fee

Monthly Maintenance Fee

SEPA Incoming

SEPA Outgoing

SWIFT Incoming

SWIFT Outgoing

FX Fee


  • AFN

    (Afghan afghani)

  • EUR


  • ALL

    (Albanian lek)

  • DZD

    (Algerian dinar)

  • USD

    (United States dollar)

  • AOA

    (Angolan kwanza)

  • XCD

    (East Caribbean dollar)

  • AUD

    (Australian dollar)

  • GBP

    (British pound)

  • ARS

    (Argentine peso)

  • AMD

    (Armenian dram)

  • AWG

    (Aruban florin)

  • AZN

    (Azerbaijani manat)

  • BSD

    (Bahamian dollar)

  • BHD

    (Bahraini dinar)

  • BDT

    (Bangladeshi taka)

  • BBD

    (Barbadian dollar)

  • BYN

    (New Belarusian ruble)

  • BYR

    (Old Belarusian ruble)

  • BZD

    (Belize dollar)

  • XOF

    (West African CFA franc)

  • BMD

    (Bermudian dollar)

  • BTN

    (Bhutanese ngultrum)

  • INR

    (Indian rupee)

  • BOB

    (Bolivian boliviano)

  • BAM

    (Bosnia and Herzegovina convertible mark)

  • BWP

    (Botswana pula)

  • NOK

    (Norwegian krone)

  • BRL

    (Brazilian real)

  • BND

    (Brunei dollar)

  • SGD

    (Singapore dollar)

  • BGN

    (Bulgarian lev)

  • BIF

    (Burundian franc)

  • KHR

    (Cambodian riel)

  • XAF

    (Central African CFA franc)

  • CAD

    (Canadian dollar)

  • CVE

    (Cape Verdean escudo)

  • KYD

    (Cayman Islands dollar)

  • CLP

    (Chilean peso)

  • CNY

    (Chinese yuan)

  • COP

    (Colombian peso)

  • KMF

    (Comorian franc)

  • CDF

    (Congolese franc)

  • NZD

    (New Zealand dollar)

  • CKD

    (Cook Islands dollar)

  • CRC

    (Costa Rican colón)

  • HRK

    (Croatian kuna)

  • CUC

    (Cuban convertible peso)

  • CUP

    (Cuban peso)

  • ANG

    (Netherlands Antillean guilder)

  • CZK

    (Czech koruna)

  • DKK

    (Danish krone)

  • DJF

    (Djiboutian franc)

  • DOP

    (Dominican peso)

  • EGP

    (Egyptian pound)

  • ERN

    (Eritrean nakfa)

  • ETB

    (Ethiopian birr)

  • FKP

    (Falkland Islands pound)

  • (none)


  • FJD

    (Fijian dollar)

  • XPF

    (CFP franc)

  • GMD

    (Gambian dalasi)

  • GEL

    (Georgian Lari)

  • GHS

    (Ghanaian cedi)

  • GIP

    (Gibraltar pound)

  • GTQ

    (Guatemalan quetzal)

  • GNF

    (Guinean franc)

  • GYD

    (Guyanese dollar)

  • HTG

    (Haitian gourde)

  • HNL

    (Honduran lempira)

  • HKD

    (Hong Kong dollar)

  • HUF

    (Hungarian forint)

  • ISK

    (Icelandic króna)

  • IDR

    (Indonesian rupiah)

  • IRR

    (Iranian rial)

  • IQD

    (Iraqi dinar)

  • IMP[G]

    (Manx pound)

  • ILS

    (Israeli new sheqel)

  • JMD

    (Jamaican dollar)

  • JPY

    (Japanese yen)

  • JEP[G]

    (Jersey pound)

  • JOD

    (Jordanian dinar)

  • KZT

    (Kazakhstani tenge)

  • KES

    (Kenyan shilling)

  • KWD

    (Kuwaiti dinar)

  • KGS

    (Kyrgyzstani som)

  • LAK

    (Lao kip)

  • LBP

    (Lebanese pound)

  • LSL

    (Lesotho loti)

  • ZAR

    (South African rand)

  • LRD

    (Liberian dollar)

  • LYD

    (Libyan dinar)

  • CHF

    (Swiss franc)

  • MOP

    (Macanese pataca)

  • MKD

    (Macedonian denar)

  • MGA

    (Malagasy ariary)

  • MWK

    (Malawian kwacha)

  • MYR

    (Malaysian ringgit)

  • MVR

    (Maldivian rufiyaa)

  • MRO

    (Mauritanian ouguiya)

  • MUR

    (Mauritian rupee)

  • MXN

    (Mexican peso)

  • MDL

    (Moldovan leu)

  • MNT

    (Mongolian tögrög)

  • MAD

    (Moroccan dirham)

  • MZN

    (Mozambican metical)

  • MMK

    (Burmese kyat)

  • NAD

    (Namibian dollar)

  • NPR

    (Nepalese rupee)

  • NIO

    (Nicaraguan córdoba)

  • NGN

    (Nigerian naira)

  • KPW

    (North Korean won)

  • OMR

    (Omani rial)

  • PKR

    (Pakistani rupee)

  • PAB

    (Panamanian balboa)

  • PGK

    (Papua New Guinean kina)

  • PYG

    (Paraguayan guaraní)

  • PEN

    (Peruvian sol)

  • PHP

    (Philippine peso)

  • PLN

    (Polish złoty)

  • QAR

    (Qatari riyal)

  • RON

    (Romanian leu)

  • RUB

    (Russian ruble)

  • RWF

    (Rwandan franc)

  • SHP

    (Saint Helena pound)

  • WST

    (Samoan tālā)

  • STD

    (São Tomé and Príncipe dobra)

  • SAR

    (Saudi riyal)

  • RSD

    (Serbian dinar)

  • SCR

    (Seychellois rupee)

  • SLL

    (Sierra Leonean leone)

  • SBD

    (Solomon Islands dollar)

  • SOS

    (Somali shilling)

  • KRW

    (South Korean won)

  • SSP

    (South Sudanese pound)

  • LKR

    (Sri Lankan rupee)

  • SDG

    (Sudanese pound)

  • SRD

    (Surinamese dollar)

  • SZL

    (Swazi lilangeni)

  • SEK

    (Swedish krona)

  • SYP

    (Syrian pound)

  • TWD

    (New Taiwan dollar)

  • TJS

    (Tajikistani somoni)

  • TZS

    (Tanzanian shilling)

  • THB

    (Thai baht)

  • TOP

    (Tongan paʻanga)

  • TTD

    (Trinidad and Tobago dollar)

  • TND

    (Tunisian dinar)

  • TRY

    (Turkish lira)

  • TMT

    (Turkmenistan manat)

  • TVD[G]

    (Tuvaluan dollar)

  • UGX

    (Ugandan shilling)

  • UAH

    (Ukrainian hryvnia)

  • AED

    (United Arab Emirates dirham)

  • UYU

    (Uruguayan peso)

  • UZS

    (Uzbekistani so'm)

  • VUV

    (Vanuatu vatu)

  • VEF

    (Venezuelan bolívar)

  • VND

    (Vietnamese đồng)

  • YER

    (Yemeni rial)

  • ZMW

    (Zambian kwacha)

Trustpilot reviews


May 19, 2022

Nicht zu empfehlen

Nicht zu empfehlen! Seit Jahren gab es nie Probleme mit meinem PayPal Konto: nun werden bei Xoom Überweisungen über lächerliche 12,- oder 30,- ohne Angabe von Gründen storniert, obwohl vorher die Meldung kam, dass das Geld unterwegs ist! Ich habe tausende Euro per PayPal bezahlt - und an eine Mini-Überweisung von ein paar Kröten an die eigene Verwandtschaft per Xoom ist nicht zu denken! Den „Kundenservice“ kann man in die Tonne kloppen! Einfach nur furchtbar!


May 18, 2022

Terrible 2 day experience with Xoom…

Terrible 2 day experience with Xoom customer service. I wanted to make a simple transfer from UK to a US account and had to repeat myself 30 or 40 times and was continually misled. If you value your time and sanity use another company


May 14, 2022

J’ai du mal à envoyer de l’argent à…

J’ai du mal à envoyer de l’argent à l’international depuis plusieurs jours. J’ai cru que le problème venait de mon compte PayPal alors j’ai demandé à une amie de me faire le virement depuis don’t compte PayPal a elle Mai’s toujours la meme chose. : paiement annulé 😡


May 13, 2022

So I ve never hear about xoom till last…

So I ve never hear about xoom till last week when wanted to do 2 transfers on UK account from PayPal. Easy way for transfer. Trust PayPal so hoping same for xoom. Not cheap transfer but looks like only option to withdraw funds from PayPal account. £6.99 for transfer its already something strange but leave it. Want my money so let's do it. Transfers made on Wednesday around 11am. Time scale for transfer. Same day. Around evening. So, checked in evening. Nothing. Next day same. Start contacting PayPal. Bit panic but let's see what they will do. They actually wash their hands saying it's different department and they don't have nothing with them Suggest to contact xoom on phone +442079494440 Funny lol Automatically msg saying there is, no one available on phone. Call us later and hang on me. Or email address to authorise transfer Cv-requests@xoom... Eventually on Saturday appear one transfer on recepient account other one being cancelled by xoom. I, ve send already couple emails. No reply or whatsoever. Tried to repeat transfer all being cancelled by xoom. Bravo PayPal. Full of rubbish Great idea for business. No client will leave us with funds. You will be with us till the end no matter ours or yours. Is, anyone will do something with this, bizzare company. Horrible bonkers. Very bad service very annoying. Frustrating and disappointing. Truly hate this company xoom I would love to say, avoid but what can you do when you with PayPal. Sad story


May 12, 2022

Simply doesn’t work as expected

Simply doesn’t work as expected. Horrible phone support.


May 9, 2022

È una vergogna il modo in cui il vostro…

È una vergogna il modo in cui il vostro dipartimento di compliance (dipartimento di conformità) sta discriminando alcune persone di determinati paesi. Non riesco a capire questo sospetto e la paura degli altri, siete sicuri che sia un'azienda orientata ai servizi globali, il razzismo è una brutta piaga ufficio confermità e voi lo siete.


May 8, 2022


ATTENTION ARNAQUE !! A FUIR ABSOLUMENT !!! Service bancaire frauduleux ! 2800 euros de virements qui ne sont jamais arrivés ou retournes sur mon compte. D'après ce que je vois je ne suis pas le seul dans ce problème. A éviter a tous prix. Service client incompétent.

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Xoom Payment systems with reviews from real users and our experts. Xoom provides the following services: Mass Payouts, Multi-currency Account, P2P, SWIFT Transactions, Faster payments, CHAPS, US allowed, ACH.

At the moment, Xoom rating on Finscanner is 3.8 and on Trustpilot is 3.6.