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Xapo (Gibraltar) Ltd
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Xapo (Gibraltar) Ltd

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Trustpilot Rating

Reviews 280

Poor

★★★★★

(1.7)

3.2
★★★★★

(3.2)

Entity type

Electronic Money Institution

Client type

Personal/Business

License

23171

Country

1

Gibraltar

Year

"2017"

Employee Count

11-50

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Services

B2B AccountsDebit cardsDebit cards (virtual)Prepaid cardsSEPA TransactionsSWIFT Transactions
3.2

Total Score

★★★★★

(3.2)

Pricing of the services

3

Social media presence

4

Popularity of the service

3

Onboarding difficulty

3

Support quality

3

About Xapo (Gibraltar) Ltd

Xapo (Gibraltar) Ltd is an electronic money institution focused on cryptocurrency trading. Xapo (Gibraltar) Ltd offers cryptocurrency wallets, cryptocurrency custody, bitcoin storage platform, cryptocurrency trading to individuals, institutions. Incorporated in Gibraltar, Xapo (Gibraltar) Ltd is authorized and regulated by the Gibraltar Financial Services Commission. XAPO is supported by such investment funds as AME Cloud Ventures, Pantera, Ribbit Capital, Fortress, Greylock Partners, and others.

Pricing

Setup Fee

Monthly Maintenance Fee

SEPA Incoming

SEPA Outgoing

SWIFT Incoming

SWIFT Outgoing

FX Fee

Trustpilot reviews

PP

Apr 21, 2022

they accept documents only through their broken app and then say they cannot read it

The first financial institution that failed to verify my identity. Their app is awful. Photo looks easily readable on my end but they claim it's too blurry. Tried many times. Every time you have to enter the very same data again and again. Seriously broken app. Many others here are reporting the same. At the same time they're not providing any alternative ways to receive the passport photo / selfie such as by e-mail as every other financial institution is accepting or by video call. But I guess I was lucky I couldn't open an account because others here managed to open an account, deposit to their account, then got their account blocked, then stuck in verification loop through their broken app. Hey xapo, did you notice yet that your app and onboarding process is broken? Is this a one men operation or what? How can you not acknowledge and fix this? There's not even a contact e-mail address or phone number on their website.

OD

Apr 13, 2022

Me gustaría saber si al fallecer el…

Me gustaría saber si al fallecer el titular de la cuenta que es mí marido y no poder enviar su identificación como piden que debo hacer para recuperar los fondos de mí esposo. Si me orientan por favor.

AM

Apr 4, 2022

Mis fondos fueron retirados antes de la…

Mis fondos fueron retirados antes de la migración de app, como decían todos los correos que me enviaron. Al convertirse en un banco. Me tocó volver a identificarme con pasaporte. Cancele la anualidad, recibí mi tarjeta de débito. Y funciona en todo mi país. Unos de los mejores banco. Lo único mal es el tiempo de actualización de tu cartera cuando depositas BTC. Del resto funciona. Y no me parece estafa.

OU

Feb 8, 2022

i want to know if u guys accept card…

i want to know if u guys accept card deposit from Nigeria

Buy xanax

Acheter ivermectin en ligne ===>

VS

Jan 11, 2022

LADRONES!!!Como todos dicen a mi también me…

Como todos dicen a mi también me robaron el dinero Que tengo en BTC NO HE PODIDO RECUPERARLO y dicen que me contactará. Cuando fui actualizar piden fotos de documentos que envié y se hacen los bobos. Son unos ladrones no recomiendo ni la billetera ni siquiera el banco que no responde. Hicieron un banco de nuestro dinero y ahora no responden. LADRONES!

TM

Jan 9, 2022

I have been trying to get my btc back…

I have been trying to get my btc back and it is the worst experience I have had with crypto. They have sent me through countless hoops, I have followed every step and they keep giving me an error in my verification after supplying my phone, passport and any other information more than 20 times. I pray I will be able to get my money back but this is an awful experience and I am very worried they are just trying to extend the process so I forget and they keep my money.

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Xapo (Gibraltar) Ltd Payment systems with reviews from real users and our experts. Xapo (Gibraltar) Ltd provides the following services: B2B Accounts, Debit cards, Debit cards (virtual), Prepaid cards, SEPA Transactions, SWIFT Transactions.

At the moment, Xapo (Gibraltar) Ltd rating on Finscanner is 3.2 and on Trustpilot is 1.7.