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Worldpay (FIS)
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Worldpay (FIS)


Trustpilot Rating

Reviews 21





Entity type

Payment Gateway

Client type



United States of America



Employee Count


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AcquiringAPI integrationCard processing solutionsMass PayoutsMerchant AccountsPayment card widgetWire Transfer Acceptance3d secure payment gatewayUS allowedApplePayGooglePayPaypal Integration

Total Score

Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Worldpay (FIS)

Worldpay from FIS is a global payment technology and service company that seamlessly integrates payments processing and inventory management, backed by detailed business analytics that helps businesses make informed decisions to grow. Worldpay offers services across the entire payments value chain in any environment: in-store, online, and via mobile devices.


Setup Fee

Monthly Maintenance Fee

MDR Rate

Rolling Reserve

Settlement Fee

Refund Fee


  • USD

    (United States dollar)

Additional Information

  • SOLUTIONS: Advance Integrated Banking, Grow Commercial Banking and Asset Finance, Run Banking Operations, Create Next-gen Platform Banking, Manage Wealth and Retirement, Take Payments, Make Payments, Manage Payments, Optimize Operations and Control Risk, Manage Cashflow and Capital, Enhance Trading and Investing, Discover Data Driven Insights

Trustpilot reviews


May 7, 2022


ATTENTION YOU WILL NEVER SEE YOUR MONEY! Fisglobal / Worldpay have scammed me for $150000. I am seeking legal help now as other companies are doing and I suggest if they stole money from you. you should contact the law firms already taking action against them! so they will be taken down by police forces eventually when more plaintiffs come out! Firefly Trading's suit alleges that between 2013 and 2018, it and the other companies signed merchant agreements for Worldpay to run card transactions, and agreed to put up cash to be held by the payment processor to ensure they fulfilled their obligations to customers. They want to recoup up to $5.4 million.  A separate lawsuit against Worldpay is being led by Python Media Ltd. Worldpay declined to comment. Representatives for the other participants did not immediately respond to requests for comment Monday. Firefly Trading and the companies that are part of that lawsuit are represented by Reed Smith LLP. Worldpay is represented by Andrew Sutcliffe QC and Anthony Pavlovich of 3VB instructed by Dentons UK & Middle East LLP. The case are Firefly Trading International Ltd. and others v. Worldpay (UK) Ltd. and others, case number CL-2020-000255, in the High Court of Justice of England and Wales, and Python Media Ltd. and others v. Worldpay (UK) Ltd. and others, case numbers CL-2020-000238, in the High Court of Justice of England and Wales.


Apr 26, 2022

Ask for Zoe

I had a problem with the latest security arrangements and how it impacted our web sales. It took a while to go through the various levels of tele prompts but eventually spoke to ZOE who was amazingly helpful.


Dec 2, 2021

WORST company to deal with

WORST company to deal with. Hours on the phone, immense frustration and no one who can provide solutions. Have never spoken with someone who is actually able to listen and undertstand. They merely make you fit into the prompts on their screens.


Nov 17, 2021

Abysmal dealing with this company

I sold my business over a year ago, and I'm still trying to get billing fees back that I shouldn't have paid. I have email records of my correspondence with this company. I've called them 6 times, and every time I was assured I would get a refund. I wouldn't do business with this company if they offered me free service. Steer very clear of them!


Nov 16, 2021

been with them for over 20 years and…

been with them for over 20 years and they are purely dishonest.


Oct 20, 2021

Do not sign up with FIS Global

Do not sign up with FIS Global. ZERO customer service They do not respond to emails nor phone calls. You will wait on hold for over an hour and then speak to someone who has no clue. Trying to get an issue resolve for a month now. No one even responds. STAY AWAY

Customer service is terrible - Online tools do not work

I have been trying to get Worldpay FIS to make a refund of $4111.18 for 5 days. They have updated their website and taken all the necessary tools to allow me to make the refund myself. The people they have answering the phones are not trained and have no knowledge as to how to make a simple refund. I'm not kidding, you can actually hear Roosters crowing in the background on some of these call. I have waited over an hour on serval calls and still can't get my problem fixed. Then after an hour the call just cuts you off. If you need customer support do not use this merchan provider.

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Worldpay (FIS) Acquiring with reviews from real users and our experts. Worldpay (FIS) provides the following services: Acquiring, API integration, Card processing solutions, Mass Payouts, Merchant Accounts, Payment card widget, Wire Transfer Acceptance, 3d secure payment gateway, US allowed, ApplePay, GooglePay, Paypal Integration.

At the moment, Worldpay (FIS) rating on Finscanner is 3.8 and on Trustpilot is 2.