Wex Europe UK Ltd
Average
Entity type
EMD Agent
Client type
Business
License
900747
Country
United Kingdom
Year
"2018"
Employee Count
2-10
Average
Wex Europe UK ltd is an electronic money institution focused on payment solutions. Wex Europe UK ltd offers accounts payable solutions, multi-currency payments, an e-invoicing system, cashflow management to travel companies. In 2020 Wex Europe UK ltd had total assets of 13.24 mln GBP, Wex Europe UK ltd generated a net income of 266885 GBP. Incorporated in the United Kingdom, Wex Europe UK Ltd is authorized and regulated by the Financial Conduct Authority.
Setup Fee
Monthly Maintenance Fee
SEPA Incoming
SEPA Outgoing
SWIFT Incoming
SWIFT Outgoing
FX Fee
Very disappointed in WEX. We have a number of fuelcards for our transport business. WEX are consistently the most expensive each week. We have had promises both verbally and in writing to say that we were going on a new tariff and our price would definitely come down - it has never happened despite their confirmation and promises. Customer services is quite frankly non existant - they fob you off and never call you back. Compared to UK Fuels, UK Fuels, Husk - WEX are by far the worst with customer service non existent.
We were with them for 18 months, spent over 100K, never missed a payment we changed names. But kept the vehicles and drivers the same then they just stopped all our cards without warning. leaving our trucks stranded. Then said they needed £5000 on account for 18 months to build trust back up. Honestly, this company wouldn't know trust or loyalty if it was sat in front of them. We are now in talks with Shell who after seeing the invoices and money we spent with WEX, said no problem we will get you back on the road. The cheek of asking for £5000, I felt ashamed for them...
WEX charged us for fuel we did not use, for eg they charged us for fuel even though, the card had been stopped. We could only prove this because we had a tracker fitted to our car. It took 4 months to get our money back, and they didn't give us any compensation for time and phone calls made. Appalling customer service! I will never use them again, and advise other companies to check their bills
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On this page, you can see a detailed review of Wex Europe UK Ltd Payment systems with reviews from real users and our experts. Wex Europe UK Ltd provides the following services: Agreggated Account, B2B Accounts, SWIFT Transactions, Wire Transfer Acceptance.
At the moment, Wex Europe UK Ltd rating on Finscanner is 3.2 and on Trustpilot is 2.8.