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UAB ZEN.COM

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Trustpilot Rating

Reviews 372

Average

★★★★★

(3.1)

4.2
★★★★★

(4.2)

Entity type

Electronic Money Institution

Client type

Personal/Business

License

LB000457

Country

1

Lithuania

Year

"2018"

Employee Count

51-200

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Services

Debit cardsDebit cards (virtual)Dedicated IBANSEPA TransactionsSWIFT Transactions
4.2

Total Score

★★★★★

(4.2)

Pricing of the services

4

Social media presence

5

Popularity of the service

4

Onboarding difficulty

5

Support quality

3

About UAB ZEN.COM

UAB ZEN.COM is an electronic money institution focused on management of card payments in the Internet. UAB ZEN.COM offers payment gateways, debit cards, personal IBAN accounts, business IBAN accounts to individuals, companies, online merchants. In 2020 UAB ZEN.COM had total customer funds to be safeguarded of 9.2 mln EUR, UAB ZEN.COM generated gross profit of 4.2 mln EUR. Incorporated in Lithuania, UAB ZEN.COM is authorized and regulated by the Bank of Lithuania.

Pricing

Setup Fee

0 EUR

Monthly Maintenance Fee

0-4.99 EUR

SEPA Incoming

0 EUR

SEPA Outgoing

0.10 EUR

SWIFT Incoming

0 EUR

SWIFT Outgoing

10 EUR

FX Fee

0.5%

Currency

  • EUR

    (Euro)

  • USD

    (United States dollar)

  • AUD

    (Australian dollar)

  • GBP

    (British pound)

  • NOK

    (Norwegian krone)

  • SGD

    (Singapore dollar)

  • BGN

    (Bulgarian lev)

  • CAD

    (Canadian dollar)

  • CNY

    (Chinese yuan)

  • NZD

    (New Zealand dollar)

  • HRK

    (Croatian kuna)

  • CZK

    (Czech koruna)

  • DKK

    (Danish krone)

  • HKD

    (Hong Kong dollar)

  • HUF

    (Hungarian forint)

  • ILS

    (Israeli new sheqel)

  • JPY

    (Japanese yen)

  • KES

    (Kenyan shilling)

  • ZAR

    (South African rand)

  • CHF

    (Swiss franc)

  • MXN

    (Mexican peso)

  • PLN

    (Polish złoty)

  • QAR

    (Qatari riyal)

  • RON

    (Romanian leu)

  • SAR

    (Saudi riyal)

  • SEK

    (Swedish krona)

  • THB

    (Thai baht)

  • TRY

    (Turkish lira)

  • UGX

    (Ugandan shilling)

  • AED

    (United Arab Emirates dirham)

Additional Information

  • UAB ZEN.COM is a principal member of Mastercard.

  • UAB ZEN.COM is a SWIFT member and a SEPA (SCT) scheme participant.

Trustpilot reviews

Czy jest awaria z logowaniem przez APP…

Czy jest awaria z logowaniem przez APP ZEN? Niestety nie mogę zalogować przez APP od 10 dni i nikt nic nie pisał do mnie dlaczego. Dostałam tylko automatyczne odpowiedzi, że ktoś będzie skontaktował się ze mną. Mogą Państwo pomoc?

VP

May 24, 2022

Need a help

replenished the account transaction number 97FE2B34-4C42-4B49-A0EE-0A1A1AA9E8AC in the morning there was no money on the account! I write to support, no one answers! 12 days ago I sent a bank transfer for 3000€, the money was withdrawn from the account after the bank transfer was canceled but the money was never returned to the account. I wrote to support by email five times, no one answered in 12 days !!!

Hello. The money was returned on the 15th day. Thank you

Hello. The money was returned on the 15th day. Thank you

MA

May 23, 2022

My problem is solved

My problem is solved, the money was returned to my account, after all, the Zen team kept their word. Over the past week, the chat began to work quickly, waiting takes 5-10 minutes already, they fixed the bugs, it's good! If this continues, the team is working to regain the trust of its customers. Now I was doing a translation for my family, it came quickly, there was no delay, it makes me very happy! From myself to the Zen team: appreciate your customers, give the most informative answer, strive to be the best and then all customers will stay with you.

IR

May 23, 2022

Esta empresa es cero segura

Esta empresa es cero segura. Están haciendo cargos a cuentas sin autorizar y luego no contestan ni devuelven el dinero. Somos varios los afectados que vamos a poner una denuncia conjunta por fraude. Cero seguridad para hacer transacciones económicas.

IR

May 23, 2022

FRAUDE

Me acaban de quitar de mi cuenta más de 600€ mediante una estafa en cuyo concepto pone que ha sido ingresada en ZEN.COM. ¿Van a hacer algo al respecto?

AB

May 22, 2022

How can I get my money back

How can I get my money back if my account is locked? Can the bank's administration transfer my funds to another card or to another ZEN account?

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of UAB ZEN.COM Payment systems with reviews from real users and our experts. UAB ZEN.COM provides the following services: Debit cards, Debit cards (virtual), Dedicated IBAN, SEPA Transactions, SWIFT Transactions.

At the moment, UAB ZEN.COM rating on Finscanner is 4.2 and on Trustpilot is 3.1.