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Trust Payments Ltd
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Trust Payments Ltd

Mobile friendly

Trustpilot Rating

Reviews 10






Entity type

Merchant Acquirer

Client type



C 56013



United Kingdom



Employee Count


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AcquiringAPI integrationCard processing solutions3d secure payment gatewayChargeback protectionCrypto AcquiringMerchant AccountsPayment card widgetFaster payments

Total Score



Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Trust Payments Ltd

Trust Payments is a global unified payments group for global pay-in, pay-out, and customer journey technologies. Trust Payments combines these services with powerful tools, such as loyalty management and instant eCommerce, by engaging new innovative payments methods in crypto and bank transfers to drive Converged Commerce. Focusing on the SME sector in the UK, EU, and the US, Trust Payments drives value for our clients through personalised service, secure and frictionless payments, and innovative products.


Setup Fee

1000-1750 EUR

Monthly Maintenance Fee

MDR Rate

1-7% (ICC++)

Rolling Reserve

Settlement Fee

Refund Fee

Additional Requirements

  • Monthly maintenance fee, rolling reserve and settlement fee are set following due diligence procedure. It depends on target markets, vertical, volume and other factors.

Additional Information

  • Travel

  • Hospitality

  • Education

  • Emerging Verticals

  • Financial Services

  • Retail

  • Gaming

  • TRU Connect, TRU POS, TRU Mobile, TRU Security

  • 180 currencies

Trustpilot reviews


May 24, 2022

on the 20/05/2022 we had to close our…

on the 20/05/2022 we had to close our business as we suffered severe financial loss mainly due to the service trust payments provided us. there was next to no support and we was constantly contacting them regarding payment issues plugin issues/updates we waited over 3 months for our money from this payment provider due to the lack of commitment by staff. but they invoice you weekly expecting there fees . they are not under any circumstance's business friendly. if you are in the sweepstake business please please please stay away for your sake..


Mar 23, 2022

Tim Biles is amazing

Tim Biles is amazing. Trust payments support has always been great whenever I've needed them however Tim who runs the dispute team has really stepped up to help me even though he isn't my account manager. He's been so helpful and I cannot put into words how grateful I am for his time spent assisting me to date. We shared screens and it was a very pleasant experience for me. Tim needs promoting, he's an asset to the business!


Feb 11, 2022

great service

great service, friendly staff and overall smooth experience. 10/10


Nov 23, 2021

This company had a very bad experience…

This company had a very bad experience with me. Merchant services were provided by the company's agent in Burgaria (Allterpay). During my first month of working with them, they stopped transferring the collected amount to my bank account, and their agent informed me that I had a lot of chargebacks and was required to pay 30,000 USD to them. 4,000 USD has been blocked and until now notices are being sent to collect this amount. They seem to be scammers, and I do not recommend them!


Nov 17, 2021

Great Company

Great Company. Excellent customer service and products.


Oct 1, 2021

Excellent Service

Excellent Service, straight forward no complaints. Do recommend


Jun 22, 2021

Good platform, astonishingly bad onboarding

I'm an existing customer of TrustPayments but I've tried to use them for a new site and even though I've jumped through every hoop, it has taken 2 months to onboard and I'm not even on yet. Good platform but astonishingly awful onboarding.

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Trust Payments Ltd Acquiring with reviews from real users and our experts. Trust Payments Ltd provides the following services: Acquiring, API integration, Card processing solutions, 3d secure payment gateway, Chargeback protection, Crypto Acquiring, Merchant Accounts, Payment card widget, Faster payments.

At the moment, Trust Payments Ltd rating on Finscanner is 4.4 and on Trustpilot is 3.5.