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Synchrony
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Synchrony

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Trustpilot Rating

Reviews 5

Average

★★★★★

(2.9)

3.8

Entity type

Technology Providers

Client type

Business

Country

1

United States of America

Year

"2003"

Employee Count

10001+

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Services

AcquiringAPI integrationCard processing solutionsMass PayoutsPayment card widgetWire Transfer Acceptance3d secure payment gatewayUS allowed
3.8

Total Score

Pricing of the services

3

Social media presence

5

Popularity of the service

3

Onboarding difficulty

4

Support quality

4

About Synchrony

Synchrony Financial is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. Synchrony brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences. Synchrony's financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more.

Pricing

Setup Fee

Monthly Maintenance Fee

MDR Rate

Rolling Reserve

Settlement Fee

Refund Fee

Currency

  • USD

    (United States dollar)

Trustpilot reviews

BE

Apr 30, 2022

Past due 21 days in advance.

They are showing pastdue payment when payment was made early. Plus they want to add past due amount for missed payment. Unable to speak with anyone that understands the difference between early and late. Supervisor I spoke with refused to help and keep repeating payments are due monthly and would not acknowledge their own records show I have made more than the required amount each month since I opened the account. I do not recommend and will close my account a.s.a.p.

LX

Mar 21, 2022

New card came in the mail open? Cancel it immediately!

I have only dealt with this bank once so far, and they were very quick to stop my credit card and reissue a new one quite fast. There is a new type of card theft going on, and they were quick to stop it before I became victim of it. When I got my card in the mail, the envelope was torn open, but card still there, except the strange thing was, the card was not on the new user card, it was detached on the bottom of the envelope. Took a look at the back, found a strange scratch on the magnetic strip so asked online and quickly called to stop the card. The scratch came from a cheap card reader which someone swiped my new card through and put it back. What then happens is had Inactivated that card, the thief who made a copy of it could then use the now activated copy. If card is open, don't take chances and cancel it immediately! Hope this helps.

TL

Feb 25, 2022

Horrible Online Savings Bank

There are many issues with Synchrony online savings bank. I just found out there is a limit of $100,000 transfer where they put a hold on any transfers for 30 days. There is also a daily limit of $25,000 on transfers. Also, CDs auto renew and there is no way online to specify you don't want auto renewal. You have to actually call 30 days before to not have it auto renew. It is basically a way to keep you locked in to Synchrony. I have accounts with other online savings banks and no issues like this. Synchrony is the only one.

RG

Sep 25, 2021

I had 5 cards shut off out of the blue

I had 5 cards shut off out of the blue, credit limit combined was 60k. Never missed a single payment. Never was late, and kept my balance manageable. Credit score reported under there websites was a 735. Will never use Synchrony again, that's a PROMISE!

AG

Oct 19, 2019

CORRUPT CRIMINALS NOTHING MORE!!

I AM A HOMEBOUND DISABLED VETERAN AND THEY HAVE STOLEN MORE MONEY FROM ME OVER THE LAST MONTH THEN I HAVE EVER HAD STOLEN IN MY LIFE!! THEY ARE NOTHING BUT CRIMINALS AND DO NOT CARE ONE BIT ABOUT WHAT THEY ARE DOING!!

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On this page, you can see a detailed review of Synchrony Acquiring with reviews from real users and our experts. Synchrony provides the following services: Acquiring, API integration, Card processing solutions, Mass Payouts, Payment card widget, Wire Transfer Acceptance, 3d secure payment gateway, US allowed.

At the moment, Synchrony rating on Finscanner is 3.8 and on Trustpilot is 2.9.