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Trustpilot Rating

Reviews 3,457




Entity type

Merchant Acquirer

Client type




United States of America



Employee Count


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API integrationCard processing solutionsCard ProgramsMerchant AccountsMerchant aggregatorPayment card widgetWire Transfer Acceptance

Total Score

Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Square

Square is a merchant services aggregator and mobile payment company that aims to simplify commerce through technology. Square builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in-person, manage their business, and access financing. And individuals use Cash App to spend,spend, store, and invest money. Square has offices in the United States, Canada, Japan, Australia, Ireland, Spain, and the UK. Customers also use Square Cash, as an easy way to transfer money, and Square Order, a new way to pre-order food and drinks for pickup.


Setup Fee

Monthly Maintenance Fee

MDR Rate

Rolling Reserve

Settlement Fee

Refund Fee


  • USD

    (United States dollar)

Trustpilot reviews


May 19, 2022

Account shutdown- no notice, no recourse

I setup an account to sell via credit cards, and all went well. On our first day, we couldn't access the system, reporting the password or email was incorrect, even though we confirmed them to be correct. Reset feature didn't work, had to call for service, which got us running. Ran fine for the rest of the day. Following day -exact same problem, unable to resolve with service tech on phone because account is "under review" - no notice or anything, just shut down the business! I am losing sales. Also unable to transfer balance from previous sales, due to account lock out. Tech on phone was unable to do anything to help due to account being "Under Review". Would Not Recommend for a small business - poor support, and poor communications will close your business unless you can do cash or some other payment method. Any money you have on account is theirs to keep.


May 9, 2022

Saves TIME for a busy person

I have used Square for years now and love the fact that my charges (to clients) are automatically sent to my bank next day usually. It saves me the time of having to go transfer the money after a sale.


Apr 30, 2022

very bad service

very bad service

Square has been awesome

Square has been awesome for my business. The ease of use makes it easy to train employees and I love that I can get my money same day if I need it. Square is the best small business POS on the market


Apr 29, 2022

Yet another business gets greedy feeds…

Yet another business gets greedy feeds from small businesses. Adding a 30 dollar fee to send confirmation texts to my clients is absolutely trying to steal from the pockets of hardworking independents who ALREADY pay transaction fees! I will be looking into other services who have it together.


Apr 29, 2022

Square is nickel and diming

Their recent unannounced update to their appointments functionality is some nickel and dime BS!. They moved Google calendar syncing, multiple location appointment support to a tiered feature for $30 / month. This has been free for over 7 years at least. Now maybe $30 / month isn't a huge cost for some people but it also isn't a huge new feature for Square. It's not like they have been working hard at developing calendar syncing. This is a standard feature every other appointment app offers. They just decided to gouge their users.


Apr 29, 2022

I'm fine with square changing the…

I'm fine with square changing the platform of different levels of service, but the one thing that they should have not taken away to us small business single people is the calendar sinking because now it makes it more work to book an appointment to have to go back and forth between personal schedules and work schedule.

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Square Acquiring with reviews from real users and our experts. Square provides the following services: API integration, Card processing solutions, Card Programs, Merchant Accounts, Merchant aggregator, Payment card widget, Wire Transfer Acceptance.

At the moment, Square rating on Finscanner is 4 and on Trustpilot is 4.5.