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Trustpilot Rating

Reviews 2,554





Entity type

Money Service Business

Client type




United States of America



Employee Count


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Asset ManagementBuy & Sell CryptoCard providersCredit cardsCrypto-friendly AccountDebit cardsLoansP2PSafeguarding/Custiodian AccountsSavings AccountWalletsWire Transfer AcceptanceUS allowedACHWealth Management

Total Score

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Support quality


About SoFi

SoFi is a finance company that helps people to get their money right and take control of their financial futures by saving, spending, borrowing. SoFi Automated Investing's range of low-cost ETFs and free management make it an attractive option for cost-conscious investors. SoFi offers personal loans with competitive terms, no fees, and the option to get pre-approved.


Setup Fee

Monthly Maintenance Fee

SEPA Incoming

SEPA Outgoing

SWIFT Incoming

SWIFT Outgoing

FX Fee


  • USD

    (United States dollar)

  • BTC


  • ETH


Trustpilot reviews


May 18, 2022

Extremely professional

Extremely professional! everything completed in less that 8 hours, just amazing!


May 18, 2022


UNHAPPY customer!! SOFI LACKS TRANSPARENCY. SOFI LACKS TRANSPARENCY. SOFI LACKS TRANSPARENCY. They advertise the option for up to four 90 day forbearance periods for unemployment. I lost my job and called them for accommodation the same day. They gave me 30 days, AND NEVER TOLD ME ABOUT THE FOUR 90 DAY FORBEARANCE ACCOMMODATION. I haven’t worked for 5 months now but have kept up with payments. Twice I’ve called them for forbearance help and the answer is “your account is in a six month cool-off period”. So they could have been transparent on the first call and explained the policy, instead they gave me only 30 days and said nothing about the “cool-off” period. Sofi is another cutesy finance company that behaves as bad or worse that a traditional bank. MAY 17, 2022


May 18, 2022

They rejected my personal loan for a lame excuse.…

They rejected my personal loan application due to 'Unable to verify identity' but have never requested any additional documents to verify it! My credit score is close to 800, good stable income. How can you be confident that tomorrow they do not override your balance and say it was never there?! Company processes are unpredictable, they make random decisions and ruin your credit score with hard inquiries.


May 6, 2022

unsecure technology - stay away

I started a new account. I logged on with a password and 2 factor authentication. With my account, I saw someone else's account information. Worse, I was able to see the detail and had full access to their account. Only after I notified their security, did I lose access. Huge security risk because their software technology merged/mixed up the accounts. This bank is not there yet.


Apr 30, 2022

Bad for loans

SoFi cannot possibly make the process of applying for a student loan refinance any easier. i had to find another alternative in order for me to get the required loan i needed, thanks to reviews about this professional agent he helped with my student loan and he also gives out different kinds of loans to people in need of it......1 609 975 96 11.... thank me later.....


Apr 30, 2022

I applied Wednesday

I applied Wednesday. Got prequalified for a large amount pending proof of income for 2 years. If anyone recalls, there was a pandemic that began 2 years ago. Nonetheless, I chatted with a rep about how to go about income docs as my self-employment had just begun Dec in 2021. The rep said submit it. I did. Thursday I get an email from Dustin saying they need my sched C 2020. I responded and asked if some could contact me to discuss as I had W2 from 2020. Friday- I get an email saying they can't approve my application. Interesting how they determined this without seeing my income. I think it was just a couple of LAZY employees who didn't want to put any effort into their job and wrote me back a generic notice. Again, in 3 days no one called, they did not get my income proof. But declined...


Apr 28, 2022

Absolutely ridiculous

Absolutely ridiculous. I have been trying to wire money for a home purchase for two days. I called early as instructed and followed all of the protocols I was given. The first representative wrote the information down incorrectly and I was not informed there was any problem with the transfer. If I had not called then I would simply lose the property. Once correcting the information I was assured my funds would be sent that same day. It is now 9 am the following day and my funds still have not been sent. This is a simple procedure that every financial institution in the world besides SoFi can seem to get right. I will never be using this service again and I will recommend all of my friends and clients to stay as far away as possible.

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of SoFi Payment systems with reviews from real users and our experts. SoFi provides the following services: Asset Management, Buy & Sell Crypto, Card providers, Credit cards, Crypto-friendly Account, Debit cards, Loans, P2P, Safeguarding/Custiodian Accounts, Savings Account, Wallets, Wire Transfer Acceptance, US allowed, ACH, Wealth Management.

At the moment, SoFi rating on Finscanner is 3.8 and on Trustpilot is 2.7.