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Safe Payments Solutions s.r.o. (KoalaPays)
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Safe Payments Solutions s.r.o. (KoalaPays)


Trustpilot Rating

Reviews 9





Entity type

Electronic Money Institution

Client type






Czech Republic



Employee Count


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Agreggated AccountAPI integrationB2B AccountsCard ProgramsDedicated IBANSEPA TransactionsSWIFT TransactionsPrepaid cardsMulti-currency AccountB2C Accounts

Total Score

Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Safe Payments Solutions s.r.o. (KoalaPays)

Safe Payments Solutions s.r.o trading as KoalaPays is a small electronic money institution, focused on local and international money transfers. Safe Payments Solutions offers business all-in-one multi-currency accounts with over 10 currencies, physical and virtual cards. Incorporated in the Czech Republic, Safe Payments Solutions s.r.o. is authorized and regulated by the Czech National Bank.


  • EUR


  • AUD

    (Australian dollar)

  • GBP

    (British pound)

  • SGD

    (Singapore dollar)

  • CAD

    (Canadian dollar)

  • CZK

    (Czech koruna)

  • HKD

    (Hong Kong dollar)

  • ILS

    (Israeli new sheqel)

Additional Requirements

  • Documents required: Certificate of Incorporation

  • Memorandum and Articles of Association

  • Shareholder Register

  • Directors Register

  • Application Form

  • Business Agreement

  • Director's Governmental ID + proof of address (utility bill or bank statement, not older than 90 days)

  • Shareholder’s Governmental ID + proof of address (utility bill or bank statement, not older than 90 days)

Additional Information

  • Visa Prepaid Cards (Available for residents of EEA, Turkey or Israel)

  • Paypal Functionality

Restricted industries

AdultCharitites & Non-profitsDatingPharmaceuticalsPrecious MetalsBinary OptionsUnlicensed GamblingArmsTobaccoCollector's ItemsAlcoholSmall-scale BondsOccult ServicesTelemarketingLoan AdjustmentUnlicensed payment services providers

Restricted countries

  • AFG


  • ALB


  • ASM

    (American Samoa)

  • AIA


  • BRB


  • BIH

    (Bosnia and Herzegovina)

  • BWA


  • VIR

    (Virgin Islands (U.S.))

  • BFA

    (Burkina Faso)

  • BDI


  • KHM


  • CYM

    (Cayman Islands)

  • CAF

    (Central African Republic)

  • CHN


  • EGY


  • FJI


  • GHA


  • GUM


  • GIN


  • GNB


  • HTI


  • IRN


  • IRQ


  • JAM


  • LBN


  • LBY


  • MLI


  • MUS


  • MNE


  • MAR


  • MMR


  • NIC


  • PRK

    (North Korea (DPRK))

  • PAK


  • PLW


  • PAN


  • WSM


  • SEN


  • SOM


  • SSD

    (South Sudan)

  • SDN


  • SYR

    (Syrian Arab Republic)

  • TTO

    (Trinidad and Tobago)

  • TUN


  • UGA


  • USA

    (United States of America)

  • VEN


  • YEM


  • ZWE


Trustpilot reviews


May 10, 2022

They Stole My Funds

Few months ago We sent money as etherium. Even the sender platform and the network says the funds transfferred succesfully and all blockscan websites and other things proof money reach their wallet succesfully and they denied it. I can show all evidences money reach them. So If you think to use this platfrm. Dont use. Because they always find a new way stole your money. Sometiems when you sned them, or soemtiems when you ransfer with wire. etc. Dont even think to use them.


Apr 28, 2022

Their account managers were always nice…

Their account managers were always nice to me. Now we communicate by emails.


Apr 15, 2022

They closed my account without warning

They closed my account without warning. I have money in my account! They no longer respond to emails and chat. What can we do to get our money back? Edit : businesssupport contacted me and said they would send my money back. I'm waiting right now. There was a problem with their system. They said they would send it when it was fixed.


Apr 8, 2022

All good

They've got in touch with me. All good. So try to email them at businesssupport. Apparently they didn't run away as we thought, just had some issues on their side.


Mar 25, 2022

The worst “company” there is!

The worst “company” there is! Be aware and do not go in business with them! They are all fake profiles, no real person or anything like that. They take the money and blocking the account and never answer. They ripped me off and some of my friends.


Mar 24, 2022


STAY AWAY! Company doesnt even have a phone number. Their address is fake. No support, no chat, everything is fake like it was designed to become a PONZI scheme. Will & Dana im coming after you!


Dec 2, 2020

Good company

There is nothing i could complain about them, pretty serious guys. Like their promptness in answering.

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Safe Payments Solutions s.r.o. (KoalaPays) Payment systems with reviews from real users and our experts. Safe Payments Solutions s.r.o. (KoalaPays) provides the following services: Agreggated Account, API integration, B2B Accounts, Card Programs, Dedicated IBAN, SEPA Transactions, SWIFT Transactions, Prepaid cards, Multi-currency Account, B2C Accounts.

At the moment, Safe Payments Solutions s.r.o. (KoalaPays) rating on Finscanner is 3.8 and on Trustpilot is 2.9.