Point is a money service from the USA that helps homeowners to sell small fractions of the equity in their home to investors. Point aims to make homeowners free of their debts and be able to unlock the wealth in their home.
Monthly Maintenance Fee
(United States dollar)
money was suppose to be wired into my account recd a message from someone talking very fast saying if they did not hear from me by 6pm that same day a check would be mailed overnight this was on a thurs i didnt receive check til monday and the bak held most of the money for 10 days
This is an excellent service and product, backed by helpful staff. The application process is straightforward and relatively easy to understand.
HORRIBLE EXPERIENCE! Have sent countless emails requesting that my file be reviewed by someone in an executive position as it seems the frontline lacks knowledge surrounding certain circumstances. My Broker has made multiple attempts to contact point as well to no avail. I was sent the below rejection with my brokers response. They denied my application due to a lien which is completely inaccurate. I am now also in a position where I am unable to start process with a new company as Point has already run my credit, this process began 60 days ago. The company needs to review policy and procedures. I have filed a complaint with the BBB and the Attorney Generals office, hopefully this will result in Management contacting me properly reviewing my application and responding to my Broker. I would never recommend. I feel I’ve been baited and I will not rest until proper resolution presents itself Below is response forwarded to me from my account manager at Point, followed by my brokers response. “Management decided this was an unacceptable senior lien because it is undetermined how much equity it will cost at time of sale since it is dependent on the sales price.” 1.its an unacceptable senior lien - We agree to subordinate to the lender so our position would be inferior to their position so it would not be a senior lien 2.Undetermined how much equity it will cost at time of sale. - What they are referring to is the commission which is the same as it would be whether you signed the HBA Agreement or not. The commission should not be a factor.
Terrible company. They quote a high number to get you to fill out an application. Only after they run your credit with all 3 bureaus do they give you the real offer that is much lower. When I called and asked for a supervisor I was told there would be a 24-48 hour wait for a call back. They apparently have so many complaints that there is a waiting list for a call back. Do yourself a favor and use one of their competitors instead.
Very friendly,professional staff. Did what they said,when they said it. Also had a good experience with the title company. Would highly recommend Point to friends and family. Amanda was especially helpful with the closing.
It been a pleasure working with Alicia. She always was there to answer all my questions. And she helped me through the process with courtesy. Thx.
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On this page, you can see a detailed review of Point Payment systems with reviews from real users and our experts. Point provides the following services: Asset Management, Loans, US allowed, Wealth Management.
At the moment, Point rating on Finscanner is 4 and on Trustpilot is 4.4.