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Trustpilot Rating

Reviews 67




Entity type

EMD Agent

Client type






United Kingdom



Employee Count


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API integrationCorporate ServicesMass PayoutsP2PPayroll CardsProfessional ServicesWire Transfer Acceptance

Total Score

Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Pento

Pento is cloud-based payroll software that automates everything from tax calculations to HMRC payments and integrates with tools like Xero, letting users run payroll for any business in minutes - not days.


Setup Fee

Monthly Maintenance Fee

SEPA Incoming

SEPA Outgoing

SWIFT Incoming

SWIFT Outgoing

FX Fee

Additional Information

  • Salary & salary type, Tax code, Deductions, Pension and other information

  • Real-time calculations

  • Simple import of employee data

  • Pension auto-enrollment

  • Salary templates

  • Security & Privacy

  • Automated payments

  • Integration with HMRC

  • Statutory pay

  • Automatic payslip distribution

  • Integrations

Trustpilot reviews


May 24, 2022

Outstanding Payroll Provider!

Absolutely great payroll service. Integrates with various of our systems such as Bob and Xero, and they are also very quick and efficient to respond to any queries we have when it comes to doing our payroll. Highly recommend!


May 24, 2022

Great experience

Great experience with Pento so far. The payroll process is a lot smoother with much less manual input. The Support team have always been responsive and resolve queries promptly.


May 20, 2022

We feel really confident using Pento and we highly recommend them.

When first moving our payroll to Pento we had a few challenges. The software was new and still in development - we had some problems with the integration to our HRIS and other bugs on the platform. However the team at Pento worked really closely with us for a few months, taking on board our feedback and providing lots of hands on support to help ensure our payroll was correct each month. They also offered expert advice that helped us improve our own internal payroll process and knowledge. We’re now in a great place with running our payroll through Pento - it’s smooth, efficient and accurate. We feel really confident using Pento and we highly recommend them.


May 5, 2022

Couldn't be easier!

Payroll, it's exhilarating and terrifying as a founder running this each month... Hired a team of unbelievable people and I can actually pay them, but is everything spot on, is it already, have I missed anything 😳??? Genuinely something I'd honestly recommend to any founder starting out (or even years in) doing is seeing how you can automate it, we've just moved to Pento and holy heck has it made life easier 🎉 (not an ad).


Apr 19, 2022

Scam og ingen support

Scam og ingen support! Vi modtager rykkere fra pento og har i flere måneder prøvet at komme igennem til deres support. Intet svar - de har efterladt alle deres danske kunder. Jeg skriver sjældent anmeldelser på trustpilot men det her et helt galt!


Apr 11, 2022

Wish we hadn't switched

Wish we hadn't switched Unfortunately the issues are endless and the customer support isn't timely and isn't great. Issues: - On boarding uploaded wrong, employees mixed, errors in the data - Pension integration doesn't work, constantly fails, I now need to do a monthly manual rec and as such are constant behind on pension payments - They upload different figures to HMRC to payroll reports, almost proving impossible to reconcile and always now with late payments. - March HMRC payment, they have taken and not paid to HMRC.... - Entire payment failed for no reason, had to reach out to a developer on Linked to get them to take a look as the customer support is so unresponsive. - Customer support blames you, rather than the issues with their software - Payslips are not consistently sent - No communication when something goes wrong. Overall on the face of it a great product, but issues that make it unworkable, we will be looking to move again as soon as possible.


Mar 10, 2022

I have no previous Payroll experience

I have no previous Payroll experience, but this system is perfect for me! It is super user friendly, the contact us page come back within minutes, and the whole team are really helpful. So many shortcuts and tools to make processing payroll a lot easier

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Pento Payment systems with reviews from real users and our experts. Pento provides the following services: API integration, Corporate Services, Mass Payouts, P2P, Payroll Cards, Professional Services, Wire Transfer Acceptance.

At the moment, Pento rating on Finscanner is 4 and on Trustpilot is 3.7.