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Pento

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Trustpilot Rating

Reviews 63

Average

★★★★★

(3.4)

Entity type

EMD Agent

Client type

Business

License

902807

Country

1

United Kingdom

Year

"2001"

Employee Count

51-200

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Services

API integrationCorporate ServicesMass PayoutsP2PPayroll CardsProfessional ServicesWire Transfer Acceptance
4

Total Score

Pricing of the services

3

Social media presence

5

Popularity of the service

3

Onboarding difficulty

4

Support quality

5

About Pento

Pento is cloud-based payroll software that automates everything from tax calculations to HMRC payments and integrates with tools like Xero, letting users run payroll for any business in minutes - not days.

Pricing

Setup Fee

Monthly Maintenance Fee

SEPA Incoming

SEPA Outgoing

SWIFT Incoming

SWIFT Outgoing

FX Fee

Additional Information

  • Salary & salary type, Tax code, Deductions, Pension and other information

  • Real-time calculations

  • Simple import of employee data

  • Pension auto-enrollment

  • Salary templates

  • Security & Privacy

  • Automated payments

  • Integration with HMRC

  • Statutory pay

  • Automatic payslip distribution

  • Integrations

Trustpilot reviews

NI

Apr 19, 2022

Scam og ingen support

Scam og ingen support! Vi modtager rykkere fra pento og har i flere måneder prøvet at komme igennem til deres support. Intet svar - de har efterladt alle deres danske kunder. Jeg skriver sjældent anmeldelser på trustpilot men det her et helt galt!

RI

Apr 11, 2022

Wish we hadn't switched

Wish we hadn't switched Unfortunately the issues are endless and the customer support isn't timely and isn't great. Issues: - On boarding uploaded wrong, employees mixed, errors in the data - Pension integration doesn't work, constantly fails, I now need to do a monthly manual rec and as such are constant behind on pension payments - They upload different figures to HMRC to payroll reports, almost proving impossible to reconcile and always now with late payments. - March HMRC payment, they have taken and not paid to HMRC.... - Entire payment failed for no reason, had to reach out to a developer on Linked to get them to take a look as the customer support is so unresponsive. - Customer support blames you, rather than the issues with their software - Payslips are not consistently sent - No communication when something goes wrong. Overall on the face of it a great product, but issues that make it unworkable, we will be looking to move again as soon as possible.

OL

Mar 10, 2022

I have no previous Payroll experience

I have no previous Payroll experience, but this system is perfect for me! It is super user friendly, the contact us page come back within minutes, and the whole team are really helpful. So many shortcuts and tools to make processing payroll a lot easier

AT

Mar 8, 2022

Lifesaver!

Pento is so intuitive, easy to use and understand - even for people like me with little payroll experience! The support and customer service is excellent, should you need assistance from the team, they are happy to help and guide you with anything you need. Pento makes processing pay for 400+ employees easy and manageable - don't know what we'd do without it now!

AD

Feb 28, 2022

Makes doing payroll a joy!

I was initially, very nervous about changing payroll providers and bringing it all in house, but I am now so happy we did make the switch to Pento! We had a great experience throughout onboarding, and great communication and support from the Pento team. Taking on Pento has transformed our payroll into something we actually look forward to completing each month! It is easy to use, and a quick and painless process which literally reduced the amount of time we spent on payroll 10 fold! As an HR professional, I learned a lot more detail about running payrolls too, so professionally I have up-skilled significantly by using this tool. Highly recommend!

CB

Feb 28, 2022

Ikke eksisterende support

Ikke muligt at få kontakt... chat, telefon, mail... intet er muligt

SD

Feb 14, 2022

Payroll process…

This is a very simple but effective tool. It is easy to set up, has saved me considerable time and is backed up by a very responsive support team

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Pento Payment systems with reviews from real users and our experts. Pento provides the following services: API integration, Corporate Services, Mass Payouts, P2P, Payroll Cards, Professional Services, Wire Transfer Acceptance.

At the moment, Pento rating on Finscanner is 4 and on Trustpilot is 3.4.