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Paytm
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Paytm

medium
Mobile friendly
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Trustpilot Rating

Reviews 103

Poor

★★★★★

(1.8)

3.8

Entity type

Payment Gateway

Client type

Business

Country

1

India

Year

"2009"

Employee Count

10001+

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Services

AcquiringAPI integrationCard processing solutionsMarketplacesMass PayoutsMerchant AccountsPayment card widgetWire Transfer Acceptance3d secure payment gatewayApplePayGooglePayPaypal Integration
3.8

Total Score

Pricing of the services

3

Social media presence

5

Popularity of the service

3

Onboarding difficulty

4

Support quality

4

About Paytm

Paytm is an Indian payment gateway that provides payment services to merchants and allows consumers to make seamless mobile payments from cards, bank accounts, and digital credit among others. More than 17 million Payment Partners use Paytm for Business - India's most trusted payments platform. Paytm tries to enable all sellers and merchants to go cashless. Paytm offers a variety of payment solutions for all businesses from a local teashop to large international organizations.

Pricing

Setup Fee

Monthly Maintenance Fee

MDR Rate

Rolling Reserve

Settlement Fee

Refund Fee

Currency

  • INR

    (Indian rupee)

Trustpilot reviews

PC

May 4, 2022

Worst service

Worst service. Not even nodal official bother about customer queries. Customer service don’t understand the issue. And the auto bot for chat is useless. This is the reason paytm is loosing customers due to bad service.

MO

Apr 30, 2022

My upi transaction was successful but…

My upi transaction was successful but the merchant has not received the payment .. I tried contacting paytm but the customer care support is not responding] worst customer support

PK

Apr 29, 2022

Money is deducted from paytm wallet but…

Money is deducted from paytm wallet but not seen in Airtel Payment Bank. Paytm does not have customer service. Paytm is very bad service. Please do not use Paytm.

PG

Mar 3, 2022

My account are not recived

Bad customer care number and pollisi

KR

Dec 29, 2021

I booked train tickets they deducted…

I booked train tickets they deducted the money twice from my account and after great struggle of reaching the customer executive they refused to refund the amount even though they admitted that it is their technical issue. Totally unacceptable, unaccountable they started blaming IRCTC for this even though they are the agent and executives are lazy. I tried sending them multiple mails even to their cyber cell yet no response at all. Worst company. frauds.

JR

Dec 5, 2021

Paytm customer cafe is pathetic and…

Paytm customer cafe is pathetic and they care number 0702-901-1320 do not have skills to resolve customer queries and they are not bothered about customer satisfaction. Careless and irresponsible.

HA

Nov 5, 2021

Still waiting for my refund since 1…

Still waiting for my refund since 1 month

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Paytm Acquiring with reviews from real users and our experts. Paytm provides the following services: Acquiring, API integration, Card processing solutions, Marketplaces, Mass Payouts, Merchant Accounts, Payment card widget, Wire Transfer Acceptance, 3d secure payment gateway, ApplePay, GooglePay, Paypal Integration.

At the moment, Paytm rating on Finscanner is 3.8 and on Trustpilot is 1.8.