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Pay360

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Trustpilot Rating

Reviews 37

Average

★★★★★

(3.4)

3.4
★★★★★

(3.4)

Entity type

Service Aggregator

Client type

Business

Country

1

United Kingdom

Year

"1998"

Employee Count

51-200

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Services

AcquiringAML & KYC ProceduresAPI integrationCard processing solutionsMass PayoutsMerchant aggregatorP2PWire Transfer Acceptance3d secure payment gatewayTwo-Factor Authentication (2FA)Payment card widget
3.4

Total Score

★★★★★

(3.4)

Pricing of the services

3

Social media presence

3

Popularity of the service

3

Onboarding difficulty

4

Support quality

4

About Pay360

Pay360 by Capita has been providing secure payment services for over 20 years. Pay360 helps clients to offer seamless payment experiences across all payment channels. The only one in the market to offer the breadth of payment options that Pay360 does, from direct debits, to point of sale, telephony payments, and mobile.

Pricing

Setup Fee

0 GBP

Monthly Maintenance Fee

19 GBP

Additional Information

  • Financial Services, Gaming, Retail, Hospitality

  • Local Government, Education, Social Housing, Health

Restricted countries

  • CHN

    (China)

  • HKD

    (Hong Kong)

  • ISR

    (Israel)

  • MYS

    (Malaysia)

  • SGP

    (Singapore)

  • TUR

    (Turkey)

Trustpilot reviews

DM

Apr 29, 2022

We have been using Pay360 Evolve for a…

We have been using Pay360 Evolve for a good few months now as an ISV with our own number of end users that we have moved over to the platform. The experience has been fantastic so far, we have had extremely speedy onboarding of new merchants which has been thanks to the excellent technical team and Jamie who has especially been helpful in providing us and our end users support when most needed.

ZE

Apr 26, 2022

Early Adopter Feedback

Been using Pay360 for the past year. We were one of the early adopters of the ISV platform so there has been some bumps along the way but there has been someone to always reach out to and move things along. Over the more recent 6 months or so I can not fault Pay360. We look forward to a long relationship ahead. Liam and Jamie have both been instrumental in our success.

NE

Apr 11, 2022

Have found Pay360 staff most helpful

Have found Pay360 sales and techinical staff most helpful in all aspects, since initial contact, through development and into live depolyment.

AS

Apr 6, 2022

Efficient and friendly team. Stable platform

Have been a Pay360 customer for many years now and have recently had more contact with the team in order to get enhancements such as PaybyLink and Version 2 of 3DS live. The team have been extremely helpful throughout the process and would highly recommend if you are looking for a PSP solution.

GC

Mar 23, 2022

This company is truely terrible

This company is truely terrible. There support is the worst I've ever come across in 30 years in the industry. They simply do not pick the phone up and rairly respond to tickets. I have had a issue now for over 2 months and whilst there has been a little correspondance back in that period, the issue is still not resolved and for the last 2 weeks have not even had the curtosy to reply to the ticket. Terrible company.

DG

Mar 23, 2022

Not accepting payments saying address…

Not accepting payments saying address and postcode are not checked when the customer has input correct info. Customer services are NO EXISTENT. Nobody replies to emails or picks up phone. Avoid like the plague!

JW

Mar 8, 2022

Absolutely terrible

We have been forced to use this so called website / portal to pay school costs, this has to be hands down the worst website I have ever come across, simply not fit for purpose, every time a registered user logs on there is no re-direction to a payments page, it simply sits on the welcome page with no option to progress to payment. I have tried everything to resolve this with no success. The help sections are also garbage, what good does referring you to the school help when you are already registered? Absolutely terrible functionality, anyone would think they are trying to help you avoid payment! Yours, a frustrated user.

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Pay360 Payment systems with reviews from real users and our experts. Pay360 provides the following services: Acquiring, AML & KYC Procedures, API integration, Card processing solutions, Mass Payouts, Merchant aggregator, P2P, Wire Transfer Acceptance, 3d secure payment gateway, Two-Factor Authentication (2FA), Payment card widget.

At the moment, Pay360 rating on Finscanner is 3.4 and on Trustpilot is 3.4.