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Trustpilot Rating

Reviews 39






Entity type

Service Aggregator

Client type




United Kingdom



Employee Count


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AcquiringAML & KYC ProceduresAPI integrationCard processing solutionsMass PayoutsMerchant aggregatorP2PWire Transfer Acceptance3d secure payment gatewayTwo-Factor Authentication (2FA)Payment card widget

Total Score



Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Pay360

Pay360 by Capita has been providing secure payment services for over 20 years. Pay360 helps clients to offer seamless payment experiences across all payment channels. The only one in the market to offer the breadth of payment options that Pay360 does, from direct debits, to point of sale, telephony payments, and mobile.


Setup Fee


Monthly Maintenance Fee

19 GBP

Additional Information

  • Financial Services, Gaming, Retail, Hospitality

  • Local Government, Education, Social Housing, Health

Restricted countries

  • CHN


  • HKD

    (Hong Kong)

  • ISR


  • MYS


  • SGP


  • TUR


Trustpilot reviews


May 17, 2022


Easy to implement hosted solution, responsive account manager ready to assist when required


May 16, 2022

Consistently providing quality support

The Pay360 teams are consistently providing quality support to our business, both in terms of technical assistance and commercial advice. From experience, we receive prompt responses to queries as well as escalation requests and always from a friendly team.


May 4, 2022

Very bad platform

Very bad platform. Take payments then cancel them or payments fail. You try calling and you get cut off after 3 minutes. Very disappointed


Apr 29, 2022

We have been using Pay360 Evolve for a…

We have been using Pay360 Evolve for a good few months now as an ISV with our own number of end users that we have moved over to the platform. The experience has been fantastic so far, we have had extremely speedy onboarding of new merchants which has been thanks to the excellent technical team and Jamie who has especially been helpful in providing us and our end users support when most needed.


Apr 26, 2022

Early Adopter Feedback

Been using Pay360 for the past year. We were one of the early adopters of the ISV platform so there has been some bumps along the way but there has been someone to always reach out to and move things along. Over the more recent 6 months or so I can not fault Pay360. We look forward to a long relationship ahead. Liam and Jamie have both been instrumental in our success.


Apr 11, 2022

Have found Pay360 staff most helpful

Have found Pay360 sales and techinical staff most helpful in all aspects, since initial contact, through development and into live depolyment.


Apr 6, 2022

Efficient and friendly team. Stable platform

Have been a Pay360 customer for many years now and have recently had more contact with the team in order to get enhancements such as PaybyLink and Version 2 of 3DS live. The team have been extremely helpful throughout the process and would highly recommend if you are looking for a PSP solution.

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Pay360 Payment systems with reviews from real users and our experts. Pay360 provides the following services: Acquiring, AML & KYC Procedures, API integration, Card processing solutions, Mass Payouts, Merchant aggregator, P2P, Wire Transfer Acceptance, 3d secure payment gateway, Two-Factor Authentication (2FA), Payment card widget.

At the moment, Pay360 rating on Finscanner is 3.4 and on Trustpilot is 3.4.