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Neat
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Neat

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Mobile friendly
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Trustpilot Rating

Reviews 929

Excellent

★★★★★

(4.4)

3.8

Entity type

Payment Service Provider

Client type

Personal/Business

License

19-06-02796

Country

1

Hong Kong

Year

"2015"

Employee Count

11-50

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Services

Card providersCash withdrawalDebit cardsDebit cards (virtual)Mass PayoutsP2PSWIFT TransactionsWalletsWire Transfer Acceptance
3.8

Total Score

Pricing of the services

3

Social media presence

5

Popularity of the service

3

Onboarding difficulty

4

Support quality

4

About Neat

Neat was founded in Hong Kong in 2015. Neat offers financial services for entrepreneurs, SMEs, and ambitious young companies. The company gives customers access to multi-currency wallets, corporate cards, and incorporation. This helps businesses grow both domestically and globally.

Pricing

Setup Fee

0 USD

Monthly Maintenance Fee

0 USD

SEPA Incoming

SEPA Outgoing

SWIFT Incoming

0-12 USD

SWIFT Outgoing

0-12 USD

FX Fee

1.5%

Currency

  • EUR

    (Euro)

  • USD

    (United States dollar)

  • GBP

    (British pound)

  • HKD

    (Hong Kong dollar)

Trustpilot reviews

SG

May 25, 2022

I had problems onboarding

I had problems onboarding. Probably my fault…. It took three or four interactions with Neat staff, who all have been very cheerful and helpful. Fixed every thing now. Strongly recomend Neat.

KL

May 25, 2022

very good experience for Neat

very good experience for Neat, especially the quick response of the Sales specialist (Ronald). will referral my partner or friend to sign up with Neat. ☺️

GU

May 24, 2022

Effective and professional

Effective and professional

TL

May 24, 2022

Service was fast and efficient

Service was fast and efficient. I was set up within one business day. I liked the phone call at the end to let me know it was done.

PY

May 23, 2022

Efficient service, very satisfied

I called the company and I was connected to a real person within 1 minute. I requested the RM to call me back and she did within a day. After submitting all of the documents, it took 2-3 days for them to finalize my business account. Extremely efficient, very pleased with the service so far, especially compared to other similar services available.

DS

May 21, 2022

Great experience so far, highly recommended…

Started with Neat a few months ago and from the beginning I was impressed with their professionalism, courtesy and quite clear commitment to ensure an extraordinary customer experience. For example, when my credit card disappeared somewhere in the postal system my Neat representatives immediately took action and sent a replacement card with DHL. So far, I am very happy with the Neat team and highly recommend them to anyone who needs the benefits of remote online banking without the typical "banking" headaches.

AL

May 20, 2022

Neat asks my company to breach contract with customers!

This outrageous interaction with Neatcommerce happened to me and my company: - i was asked to send dokumentation for transfer in of several thousands EUROs of client payment to a NEAT account! - My request to prove legal basis of that request was never answered to my satisfaction. - As management consultants we are under a confidentiality agreement with clients and can not disclose contracts to external parties as requested. - Neat did not accept that and thus asked me to breach contract with client exposing my company to risk of financial litigation and loss of client. - i proposed a telephone call to clarify ... Neat never accepted. THIS WAS VERY BAD SERVICE IN THIS CASE! - The client bank transfer was sent back by NEAT and left me struggling with explaining it to client! This was by far to most negative experience ever with a financial service provider! How can Neatcommerce ask me to breach contract with my client? I hope that NEATCOMMERCE is acting better with other clients.. in my case it was totally unsatisfactory. BR Alex

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Neat Payment systems with reviews from real users and our experts. Neat provides the following services: Card providers, Cash withdrawal, Debit cards, Debit cards (virtual), Mass Payouts, P2P, SWIFT Transactions, Wallets, Wire Transfer Acceptance.

At the moment, Neat rating on Finscanner is 3.8 and on Trustpilot is 4.4.