United Kingdom

British pound

Personal/Business

Mettle is a banking app that provides customers with a free digital business account, allowing users to conduct their business banking operations through their mobile phones. Mettle provides an e-money account from Prepay Solutions (PPS), a trading name of Prepay Technologies Ltd. Prepay Technologies Ltd is an electronic money institution authorised by the Financial Conduct Authority (FCA). With their Mettle e-money account, clients get a sort code, account number, and card.

EMD Agent

Payment systems

Mettle

Great

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Pricing of the services

Social media presence

Popularity of the service

Onboarding difficulty

Support quality

Excellent

API integration

Card Programs

Card providers

Cash withdrawal

Debit cards

Mass Payouts

Wallets

3d secure payment gateway

Very easy to use and so sample

Fab company great customer service no dislikes so far other than a few app glitches - recommend.

Fab company great customer service no…

This works well for me. A simple online account that I can use for a small business / self-employed person.
Set up quickly with a few questions and checks.
So far so good!

This works well for me

Love this mettle best ever

Excellent 👌

Wonderful bank

I wish I got this business account sooner! So easy to save for tax and see exactly what’s come in and gone out! And no transaction fees is just amazing for a small business like mine

I wish I got this business account…

Happy with the functionality, but need Mettle to offer automatic transfer of payments etc from current bank so Mettle is our sole bank

Happy with the functionality

This is simply the first and best account that our club has had very happy with it

This is simply the first and best…

So easy to use and keep track of

Amazing and free

Don't even know where to begin, absolute shambles of a company. They do not care about their customers. Have their own rules and. Policies that they believe are above FCA regulations. The complaints procedure is an absolute joke. Financial ombudsman did say, that they've never had so many queries about a bank in a long time. You owe me, and my business a lot of money. Disgraceful.
Anyone looking to use Mettle. I wish you all the luck in the world. You will need it.

Don't even know where to begin

Great!

Very good. They've got good categories, very easy to use app

Very good

New account

Easy to use

Brilliant, absolutely perfect. Best banking app ive ever used. Simple, does what you want it to do. A lot of thought has gone into the engineering of this, well done Mettle.

Brilliant

Really fab online service just crashed a few times though. Love all the online tools and how you can categorise payments.

Really fab online service just crashed…

Very easy to set up and get started. There was slight difficulty with a client making a payment and they had to liaise with their bank.

Very easy to set up and get started

Quick and easy

Good to use

Being able to accept overseas payment would be very useful

Being able to accept overseas payment…

Mettle is so easy to use and takes the stress out of managing your money and invoices

Mettle is so easy to use and takes the…

I just open the account I think it’s great and so easy to use !!!

It’s just great  !!

Really easy to set up and straightforward to use!

Really easy to set up and…

Easy to use, easy to set up, brilliant service

Easy to use account and best services provided

Perfect for small businesses. Easy to use and create invoices 👍

Perfect for small businesses

Really helpful and quick  and really enjoying

Mr Jan

Quick and easy to set up

Easy and excellent

Brilliant 👌🏻👏🏻👏🏻  Very easy to use and convenient

Brilliant 👌🏻👏🏻👏🏻  Very easy to…

Very organised app, and I'm enjoying a lot with it and all the possibilities it offers to self trade.

Very organised app

I am enjoying my experience with mettle banking as it is very easy to understand and suits my lifestyle . Keep up the good work mettle

User friendly banking

Excellent app for business

Very helpful and simple too use

Great banking for new startup business

Good service and convenient to use up to now

Good service and convenient to use up…

Mettle was exceptionally straightforward to sign up to, has been very simple and intuitive  to use. The only thing missing is an IBAN number, so if you need to make/receive international payments, or want to add credit features such as Klarna to your company this may not be the platform for you. This is also the reason I’ve given it 4/5 stars, otherwise I’d highly recommend it.

Fantastic overall.

So easy to use and easy access with a great app

So easy simple account

New customer. Seems to be doing just what I need

New customer

Easy and quick to use. Good support community!

Easy to use!

My account was put under review because i had a customer make a false allegation and even after i sent all relevant documentation and mettle said they was satisfied, my account is still restricted and funds held. Direct debits caused to fail and gas supply cut off as a direct result.  I have requested for my account to be closed.  Worst business bank customers mean nothing to them

My account was put under review because…

When it works, it's not too bad. Its major flaw for me is that it requires cellular access which is not always available. Also has a habit of regularly locking me out and requiring recovery. This weekend I have been completely locked out and when trying to unlock I am getting numerous errors despite having perfect internet and cellular access.

Unreliable

Great app easy to use

Applied for a business account which took about a week. Gave all info and then told no can do and no reason for it. Banked with NatWest for 35 years and strong credit record. Avoid these ar@e clowns.

Business account

Very simple and easy to use.

Quick service and great customer service

Really easy to use

Only just starters using Mettle but so far so good.

Really easy to use

After reading most of the negative reviews - together with my own problems opening an account. I am withdrawing my application!
The scariest review was that of an account closed without notice and the money disappearing into a black hole!

After reading most of the negative…

Great app and service

Mettle closed my account without any prior notice. And they are holding more than 23k and no one seems to have any idea when will I be getting my money back. I have already given them bank details in my business name to get my funds transferred but its been over 3 weeks and they just keep saying someone will get in contact with me but no one seems to have done anything yet

Mettle closed my account without any…

Absolutely Useless, Tried opening a business account nearly a month later Mettle are still asking all sorts of questions (I have provided statements / licences / invoice print outs and then after complaining about the time it was taking they want me to guess what my future income will be and how much when and where lol.. Its crazy). They have far too much information about my business already as far as I am concerned.. Gone elsewhere and done in a day with a slight glitch that was sorted in minutes with a phone call and a helpful person to talk to. Have read that their card is practically useless for purchases as well as its not a proper debit card.
Update:
No thanks.. 
I would not recommend using Mettle!

Absolutely Useless

Ease of use and updates sent immediately..

Mettle Account

Easy to use. Issue warning, reminding to ensur payment is made to legitimate recipient and providing  support when not sure about the recipient.

So far so good 👍

Trying to open an account and cannot get anyone to assist in finalising it. Please help.

Happy to delete this review if someone from Mettle can assist. It has been weeks of emails with no reply.

Struggling to open an account

Ilker bagdas

So easy!!!!  Straightforward perfect could use straight away

So easy!!!!

Easy to use and convenient app

The screen is not very clear on a phone there is to much over lapping on the Home Screen

The screen is not very clear on a phone…

Brilliant business account. I can manage all of my income and outgoings very easily and keep track of everything through my accounting software

Brilliant business account

An absolute dream was no hassle getting account up and running unlike most banks

An absolute dream was no hassle getting…

I just wish we could have more cards for the account because we have 2 directors for the company.

I just wish we could have more cards…

Very user friendly, I like the notifications for all transactions feature.
Absolutely no issues so far.

Very user friendly

This app seems very straight forward to use, categorised sections to add receipts to.
So far so good

This app seems very straight forward to…

Review

Everything made easy

Very easy to use.

Does what you need it to

So Fast transfer

Easy to set up and create business account and easy to use app so far.

Easy to set up and create business…

Super quick and easy to set up.  User friendly.  Very impressed so far.

User friendly

This I can say is one of the worst banks I’ve ever used and I don’t recommend it due to this policy. I’ll describe my experience down below.

My company account with Mettle was closed on the 17th of March which is acceptable. What’s not acceptable is the fact that my money is now restricted and I was promised to be reembursed with my money to an alternative bank of mine. This is extremely detrimental for a small business. Mettle is the only provider who fails to pay back locked money unlike any other provider. Additionally, my money within my account was from an loan agreement, which I stated to the person who closed my account prior. This loan was meant to be paid on the 23rd of March. Everyday missed is 1% of that initial interest rate increased. I’ve already sent 2 Formal Complaints over the last 2 weeks, still no response. Every time I call support they are unable to reach account managers. This is so extremely poor from a company which claims to support startups.

This business clearly does not support startups in any way shape or form. They can close your account randomly and hold all your funds without any assistance in removing it. I recommend you bank with someone else.

This I can say is one of the worst…

Great banking app

Simple excellent banking

Ease of use simple in design.

Such an easy to use app, love the look and layout and o find it very clear!

Such an easy to use app

Brilliant, just brilliant. Excellent customer service
Very easy to use app, simple, clear and good layout. Great features to keep up to date with your business account. Seamlessly integrates with the free FreeAgent accounting software. Excellent for small business and start ups.

Keeps everything simple

Really easy to use and has all the features needed to start a small business banking system

Really easy to use and has all the…

Easy to use and does exactly what you expect and more.

Easy to use and does exactly what you…

Very easy to use and very helpful advisors if needed

Very easy to use and very helpful…

Early days but so far so good.

Absolutely love this service. Kicks my HSBC account into touch and the free FreeAgent is brilliant too.

Absolutely love this service

It takes long time but its worthed

Great service 👍🏻Quick and easy xx

Crap, customers can’t even pay money into my account because mettle sort code shows up as spam, I tried paying money into it from my NatWest account and still showed as spam

Crap

Does everything I need and links well with my accounts.

Does everything I need and links well…

All great so far and very easy to set up an account, unlike other Business Banks

Mettle

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