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Luno
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Luno

Mobile friendly
Dot

Trustpilot Rating

Reviews 5,785

Excellent

★★★★★

(4.1)

4.2
★★★★★

(4.2)

Entity type

Exchange

License

yes

Country

1

United Kingdom

Year

"2013"

KYC Required

No

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Services

API integrationBuy & Sell CryptoEscrow & CustodySavings AccountWalletsWire Transfer AcceptanceCrypto exchange
4.2

Total Score

★★★★★

(4.2)

Pricing of the services

5

Social media presence

4

Popularity of the service

4

Onboarding difficulty

4

Support quality

4

About Luno

Luno is a global cryptocurrency company with over 8 million customers in 43 countries and a team of over 400. Luno has offices in Africa, South East Asia, US, and Europe. Luno operated in the UK, Singapore, South Africa, Malaysia, Indonesia, Nigeria and Australia. Since Luno's inception to the cryptocurrency market, the exchange has never been hacked or compromised.

Pricing

Wallet Fees

0 EUR

Trading Fees

0.03-0.1%

Withdrawal Fees

20-25 EUR

Conversion Fees

Cryptocurrency

  • EUR

    (Euro)

  • AUD

    (Australian dollar)

  • GBP

    (British pound)

  • INR

    (Indian rupee)

  • SGD

    (Singapore dollar)

  • ZAR

    (South African rand)

  • MYR

    (Malaysian ringgit)

  • NGN

    (Nigerian naira)

  • UGX

    (Ugandan shilling)

  • ZMW

    (Zambian kwacha)

  • BTC

    (Bitcoin)

  • ETH

    (Ethereum)

  • LTC

    (Litecoin)

  • XRP

    (XRP)

  • USDC

    (USD Coin)

Additional Information

  • Bank transfer, SEPA, credit/debit card, Xfers, EFT, PayID are available

  • One of the con's with using Luno's exchange is the lack of volume and liquidity in their own order books compared to other crypto exchanges.

Restricted countries

  • USA

    (United States of America)

Trustpilot reviews

JO

May 24, 2022

I am investing for the first time

I am investing for the first time. I just hope this could favour me

LJ

May 24, 2022

I imagine this app has potential

I imagine this app has potential. Unfortunately i never want to find out. I spent hours with customer service over making two $5 deposits and asking about withdrawing the btc. They responded by freezing my account and requiring me to verify myself, my husband, both of my debit cards and a PayPal prepaid card. Requiring me to change my password and set up 2fa...only to tell me they forgot they need bank statements from both the banks I deposited my $5 deposits. They had a promo for deposit $10 get $10 and I guess they would rather run you off than give away anything. Customer service was friendly but in a passive agressive demeaning way. I will NEVER us this app. I will stick with strike and Coinbase. I requested a refund for my $10 and no response.

EN

May 24, 2022

Real

Luno is real platform to trade

BR

May 23, 2022

Not bad so far am new and I kinda enjoy…

Not bad so far am new and I kinda enjoy the ease of accessing my account don't know if their nepa won't off light soon

PE

May 23, 2022

I love this app

I love this app

SA

May 21, 2022

Just started using it

Just started using it

IJ

May 21, 2022

I started laying complain here since…

I started laying complain here since Monday up till now it hasn’t been resolve now I ask do I expect feed back today ?

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Luno Crypto with reviews from real users and our experts. Luno provides the following services: API integration, Buy & Sell Crypto, Escrow & Custody, Savings Account, Wallets, Wire Transfer Acceptance, Crypto exchange.

At the moment, Luno rating on Finscanner is 4.2 and on Trustpilot is 4.1.