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JOOMPAY EUROPE S.A.
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JOOMPAY EUROPE S.A.

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Trustpilot Rating

Reviews 38

Poor

★★★★★

(2.5)

3.4
★★★★★

(3.4)

Entity type

Electronic Money Institution

Client type

Personal

License

W00000015

Country

1

Luxembourg

Year

"2020"

Employee Count

51-200

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Services

Card processing solutionsCard providersDebit cards (virtual)P2PPrepaid cardsSEPA TransactionsWire Transfer Acceptance
3.4

Total Score

★★★★★

(3.4)

Pricing of the services

3

Social media presence

5

Popularity of the service

3

Onboarding difficulty

3

Support quality

3

About JOOMPAY EUROPE S.A.

JOOMPAY EUROPE S.A. is an electronic money institution focused on instant money transfers. Incorporated in Luxembourg, JOOMPAY EUROPE S.A. is authorized and regulated by the Commission de Surveillance du Secteur Financier.

Pricing

Setup Fee

Monthly Maintenance Fee

SEPA Incoming

SEPA Outgoing

SWIFT Incoming

SWIFT Outgoing

FX Fee

Currency

  • EUR

    (Euro)

Additional Information

  • instant money transfers

Trustpilot reviews

WS

May 24, 2022

I've received 2 transfers

I've received 2 transfers, one from parents and other from friend. Then I transferred funds to my other bank account that have better fees and limits. Then I've got warning from Joompay support that my account cannot be used in such way and will be suspended if I do same thing again. Worst bank service ever. You cannot receive and send money LOL because it's against their policy.

FH

May 24, 2022

DEVOLVERME MI DINERO PORFAVOR

Yo siempre usaba Joompay para hacer pedidos en Joom, ya que también me benefician las ofertas que daban, sin embargo hice una devolución de un producto y estaba esperando el reembolso, luego, Joompay me bloqueo la cuenta sin darme permiso de acceso y posibilidad de contactar con ellos, tengo 109€ dentro de la cuenta y no me los quieren devolver, ni tampoco contestan a ningún correo, quiero que me devuelvan mi dinero porfavor.

MS

May 10, 2022

Very bad service

Very bad service, they have closed my account, and they say they sent my money, gone 6 days and nothing, would advise people to stay away from this company, n26 is much better

RD

May 9, 2022

I did a transaction and I made a…

I did a transaction and I made a mistake so I told joompay to cancel the transaction and return the money back in the account but joompay hold the money and they ask me to clarify myself why I did that transaction and clarified myself to them like 20 times now they blocked the account and they don’t want to refund my money back actually I don’t understand them for blocking me because I told them to cancel a transaction I did seriously I see this like they want to fraud me but I will make a report to the police I just want them to refund my money back because I’m not letting my 1k money to away free like that

ZA

May 3, 2022

Pregunta.

Desde joompay se puede hacer transferencias a exanges? Como kraken por ejemplo ?

GG

Apr 30, 2022

bloqueo de cuenta

Bloquean mi cuenta porque hice lo que el atendente me dijo para hacer, intenté sacar 40 euros y me bloquearon en el día siguiente. Eso porque no tengo mi cuenta verificada. Tengo dinero en mi cuenta pero esta bloqueada, ese dinero me hace mucha falta en el momento

AN

Apr 19, 2022

Mein Problem wurde innerhalb weniger…

Mein Problem wurde innerhalb weniger Tage vollständig vom Helpdesk-Team gelöst! Zu Beginn dauerte es etwas, aber dann ging es zügig voran!👍👍👍

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of JOOMPAY EUROPE S.A. Payment systems with reviews from real users and our experts. JOOMPAY EUROPE S.A. provides the following services: Card processing solutions, Card providers, Debit cards (virtual), P2P, Prepaid cards, SEPA Transactions, Wire Transfer Acceptance.

At the moment, JOOMPAY EUROPE S.A. rating on Finscanner is 3.4 and on Trustpilot is 2.5.