Australia's Most Trusted Exchange. Launched in October 2013, Independent Reserve is a centralized exchange based in Sydney Australia. It supports AUD, NZD, and USD fiat pairs and OTC. It is regulated by AUSTRAC under the Anti Money Laundering Counter-Terrorism Financing Act 2018. Its geographical focus is on Australia, New Zealand. and Singapore. Citizens from 30+ countries are permitted to join. In January 2020, it launched in Singapore and aims to become a licensed operator with MAS. Independent Reserve describes itself as a pro-regulation exchange with a focus on trust and security.
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I had only a small amount invested in PMGT via independent reserve as a trial run, which was fortunate given how hard it was to retrieve my money. Admittedly, the first attempt failed because I still had an open order pending, but even after canceling the order I still required online support to fix it. Although I did retrieve my money and online support was reasonably swift, I must still give this a 1 star because during that period where I couldn’t withdraw, it was still a very scary and frustrating experience.
Wish I had came here earlier and read the negative reviews. The positive or good reviews are obviously fake reviews or paid reviews. Avoid this company at all costs! This scammer site is run by crooks and your will face many problems withdrawing your assets. or your assets will be illegally retained by these crooks.
Worse service ever These guys have wasted 24 hours of my time. I bought bitcoin and tried to transfer it to my own wallet. They have put it on hold for over 24 hours. They go backwards and forwards in their "support" app, asking if I am using other trading sites/brokers etc. NOT THEIR BUSINESS Then they wanted to know what software wallet I was going to use. NOT THEIR BUSINESS They want to KEEP my funds in their exchange so THEY get all the transaction fees, it seems! MUST BE THEIR BUSINESS MODEL You would do well to find another exchange.
The team answers my questions quickly, even when I was wrongfully frustrated. They have helped me several times without question. I trust this team.
I am going through an unbelievably inefficient customer service write now. I requested a withdrawal of just 30 XRP tokens from Independent Reserve to Coinspot. This was a test withdrawal before making a larger withdrawal. I have been told that they will review my request before providing approval to move 30 XRP tokens. The review has been pending for the last seven hours. The service desk is claiming that they provide 24/7 support and do not close during holidays but it looks like that the service is in suspension even on a working day before the holidays. I need to get my tokens to Coinspot before 7AM tomorrow but it looks like that I am going to miss that deadline. It is important for me to move the XRP tokens to Coinspot for a snapshot of my holdings at 7AM to be eligible for an airdrop of Sologenic tokens. The only reason I need to move the tokens is that the Independent Reserve is not participating in the airdrop of Solo tokens. Thankfully they acted after 12 hours and I was able to move the tokens within the deadline.
This exchange has very good support team and their response is very fast
Opened a Singapore based account. Fee: Not the cheapest 0.5% trading fee. 0.55% deposit fee. Web interface : Very basic interface. To withdraw crypt, I need to deposit some crypto to my wallet first before I can do the withdrawal as a form of security check. It is extra cost to me. Ridiculous. Mobile app : Can't deposit fiat. Can't withdraw crypto (function not working yet). Just trading and check account.
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On this page, you can see a detailed review of Independent Reserve Crypto with reviews from real users and our experts. Independent Reserve provides the following services: API integration, Crypto-friendly Account, OTC Deals, OTC Platforms, Crypto exchange.
At the moment, Independent Reserve rating on Finscanner is 3.6 and on Trustpilot is 3.7.