Hrvatski Telekom d.d.
Great
Entity type
Payment Service Provider
Client type
Business
License
IEN110
Country
Croatia
Year
"2011"
Employee Count
1001-5000
Great
Hrvatski Telekom d.d. is an electronic money institution focused on providing mobile payments platform. Incorporated in Croatia, Hrvatski Telekom d.d. is authorized and regulated by the Croatian National Bank.
Setup Fee
Monthly Maintenance Fee
117 HRK
SEPA Incoming
SEPA Outgoing
SWIFT Incoming
SWIFT Outgoing
FX Fee
providing mobile payments platform
Spori internet. (Valjda ljeti zbog puno turista?)Polupismeni i djelomicno bezobrazni djelatnici u njihovom centru u sibeniku
I've never really written a "bad" review about anything, but I feel frustrated. This company made me lose a bunch of options and the money I had paid for them because they called me, told me I qualified for an "upgrade" by switching to subscription, I mentioned I didn't need anything other than what I had, never confirmed my consent for this "upgrade" and when I tried to recover what I had, I just lost everything because I cancelled the subscription since I don't want something more expensive, but I won't receive my previous options unless I pay for them again, even if I hadn't used them up. I don't understand why "confirming consent" is only a formality. I always have problems with their app, Internet works very badly, also had terrible service outside of Croatia (still EU)... changing companies ASAP as soon as possible. They have some really good CS agents, and I've had good experiences with them, but others aren't really empathetic at all. I hope they address these issues someday so other users can be more satisfied.
In all of Europe there will be no company with such a worse Customer Service! I bought for 2 weeks (!)a touristic ticket. It did not function and are still waiting for an answer! NEVER AGAIN!! Go to A1 in croatie
Great speed, great experience, great customer service. A++!!
Slow internet and even worse value for money. Avoid!
Slow internet, trash customer support, internet cuts out every day at 10:58PM
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On this page, you can see a detailed review of Hrvatski Telekom d.d. Payment systems with reviews from real users and our experts. Hrvatski Telekom d.d. provides the following services: Acquiring, Card processing solutions, Payment card widget, Professional Services, Wire Transfer Acceptance, 3d secure payment gateway.
At the moment, Hrvatski Telekom d.d. rating on Finscanner is 3.6 and on Trustpilot is 2.6.