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Hrvatski Telekom d.d.
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Hrvatski Telekom d.d.

Mobile friendly

Trustpilot Rating

Reviews 6





Entity type

Payment Service Provider

Client type









Employee Count


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AcquiringCard processing solutionsPayment card widgetProfessional ServicesWire Transfer Acceptance3d secure payment gateway

Total Score

Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Hrvatski Telekom d.d.

Hrvatski Telekom d.d. is an electronic money institution focused on providing mobile payments platform. Incorporated in Croatia, Hrvatski Telekom d.d. is authorized and regulated by the Croatian National Bank.


Setup Fee

Monthly Maintenance Fee

117 HRK

SEPA Incoming

SEPA Outgoing

SWIFT Incoming

SWIFT Outgoing

FX Fee

Additional Information

  • providing mobile payments platform

Trustpilot reviews


Aug 3, 2021

Spori internet

Spori internet. (Valjda ljeti zbog puno turista?)Polupismeni i djelomicno bezobrazni djelatnici u njihovom centru u sibeniku


Aug 1, 2021

Wouldn't recommend it to anyone anymore

I've never really written a "bad" review about anything, but I feel frustrated. This company made me lose a bunch of options and the money I had paid for them because they called me, told me I qualified for an "upgrade" by switching to subscription, I mentioned I didn't need anything other than what I had, never confirmed my consent for this "upgrade" and when I tried to recover what I had, I just lost everything because I cancelled the subscription since I don't want something more expensive, but I won't receive my previous options unless I pay for them again, even if I hadn't used them up. I don't understand why "confirming consent" is only a formality. I always have problems with their app, Internet works very badly, also had terrible service outside of Croatia (still EU)... changing companies ASAP as soon as possible. They have some really good CS agents, and I've had good experiences with them, but others aren't really empathetic at all. I hope they address these issues someday so other users can be more satisfied.

In all of Europe there will be no…

In all of Europe there will be no company with such a worse Customer Service! I bought for 2 weeks (!)a touristic ticket. It did not function and are still waiting for an answer! NEVER AGAIN!! Go to A1 in croatie


Aug 27, 2020

Great speed

Great speed, great experience, great customer service. A++!!


Jul 31, 2020

My experience

Slow internet and even worse value for money. Avoid!


Oct 31, 2019

Trash overall

Slow internet, trash customer support, internet cuts out every day at 10:58PM

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Hrvatski Telekom d.d. Payment systems with reviews from real users and our experts. Hrvatski Telekom d.d. provides the following services: Acquiring, Card processing solutions, Payment card widget, Professional Services, Wire Transfer Acceptance, 3d secure payment gateway.

At the moment, Hrvatski Telekom d.d. rating on Finscanner is 3.6 and on Trustpilot is 2.6.