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Trustpilot Rating

Reviews 97





Entity type

Payment Gateway

Client type



United States of America



Employee Count


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AcquiringAPI integrationCard processing solutionsCard ProgramsMass PayoutsMerchant AccountsMulti-currency AccountPayment card widgetWire Transfer Acceptance3d secure payment gatewayUS allowedACHApplePayGooglePayPaypal Integration

Total Score

Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Helcim

Helcim is an acquiring payment technology provider from the USA. Helcim is a better company to accept credit and debit cards online or in person. Helcim offers a wide range of payment tools and software solutions to make it faster and easier for its customers to get paid. Helcim wants to help small businesses grow and thrive, so there are no monthly fees. Helcim's account allows customers to process both in-person and online payments with great low processing rates. Helcim's account allows customers also get full access to all of their merchant tools and benefit from its amazing customer service team. Helcim is good for businesses that process a lot of transactions.


Setup Fee

Monthly Maintenance Fee

MDR Rate

Rolling Reserve

Settlement Fee

Refund Fee


  • USD

    (United States dollar)

Trustpilot reviews


Apr 14, 2022

Lindsey was excellent to work with

Lindsey was excellent to work with. She was efficient, professional and knew her stuff. I could not have asked for more.


Apr 7, 2022

We had difficulty with our initial set…

We had difficulty with our initial set up. One call and Taryn from Helcim had us "UP and Running"!! It wasn't a complicated solution, but it was very refreshing to be handled with care (and a great personality). I could feel her smile through the phone. Thanks again Dale


Apr 7, 2022


DO NOT GET MIXED UP WITH THIS COMPANY!!! I had them for several years. Then I noticed that they were nickel and diming me everywhere! So I decided to switch to another provider. 7 months later and after I have stopped using them, they are continuing to take full fees from my bank account. I've emailed and made multiple phone calls. They still keep taking fees even though they've assured me they would stop. The only way my bank says to stop them is to close my account and open a new one. Had the same account for multiple years.


Apr 6, 2022

Don't used this company they offer…

Don't used this company they offer highly prices and they don't want claims most business has scam customers that come and they are worse then squareup

Another happy customer!

In Autumn 2020 we changed our card payments from a well known huge company (very expensive, zero customer service) over to HELCIM. From the beginning it was a very pleasant experience. Great customer service via email and phone, very patient agents to help us through the clitches and stitches in the beginning. There are also very well explained tutorials to guide anyone through set up procedures. Now we want to make the next step, bringing our inventory to HELCIM, using more features of this fantastic system. We're getting great help with this as well and would recommend HELCIM for any small business, non-profit or even home based businesses.


Mar 22, 2022

Great company - first-class service

As a new business, we were searching for a payments solution that serviced Canadian-based businesses, didn't set up ridiculous fee structures and contracts, and most importantly was simple to navigate and a pleasure to do business with. Helcim delivered on every point. We submitted a request for information about the Helcim service and within 24 hours, we had spoken to an incredibly knowledgable member of the team, who then helped us get set up... with no fees or long-term contracts. The entire process of joining their platform was seamless and straightforward. Any questions we have are always answered promptly by someone locally and with first-class customer service. They actually follow up on the things they say they are going to do - it is really quite refreshing. We highly recommend Helcim.


Mar 14, 2022

Helcim Help Desk Support

I have called the Helcim Help desk several times to get support and understanding of the Helcim product for our implementation. Even though everyone I talked to was exceptionally good, Taryn stood out. She was very patient, helped resolve my issues and most important she took the time to ensure I had a good understanding. She was excellent! Prior to my retirement I was in management and I know the importance and value of providing great support and having great staff. From my experience with Helcim you have both!

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Helcim Acquiring with reviews from real users and our experts. Helcim provides the following services: Acquiring, API integration, Card processing solutions, Card Programs, Mass Payouts, Merchant Accounts, Multi-currency Account, Payment card widget, Wire Transfer Acceptance, 3d secure payment gateway, US allowed, ACH, ApplePay, GooglePay, Paypal Integration.

At the moment, Helcim rating on Finscanner is 3.8 and on Trustpilot is 4.3.