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Trustpilot Rating

Reviews 102





Entity type

Payment Gateway

Client type



United States of America



Employee Count


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AcquiringAPI integrationCard processing solutionsCard ProgramsMass PayoutsMerchant AccountsMulti-currency AccountPayment card widgetWire Transfer Acceptance3d secure payment gatewayUS allowedACHApplePayGooglePayPaypal Integration

Total Score

Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Helcim

Helcim is an acquiring payment technology provider from the USA. Helcim is a better company to accept credit and debit cards online or in person. Helcim offers a wide range of payment tools and software solutions to make it faster and easier for its customers to get paid. Helcim wants to help small businesses grow and thrive, so there are no monthly fees. Helcim's account allows customers to process both in-person and online payments with great low processing rates. Helcim's account allows customers also get full access to all of their merchant tools and benefit from its amazing customer service team. Helcim is good for businesses that process a lot of transactions.


Setup Fee

Monthly Maintenance Fee

MDR Rate

Rolling Reserve

Settlement Fee

Refund Fee


  • USD

    (United States dollar)

Trustpilot reviews


May 20, 2022

Very helpful!

Very helpful! Brian both very quickly resolved the issue (which was a weird one!) which is exactly what I needed to keep my customer satisfied. I also appreciated the personal touch at the later part of the call! It's great to know there's a real person at the other end of the line showing an interest in what we do!


May 20, 2022

Worse company Deceiving People

This company is scamming people and it is not what they described in the website and also they waste time on business history I recommend Stripe and PaypaL so easy to setup and I jus setup my Stripe in 5 mintues and Now Im accepting orders from customer and this company we waited 20 day and after that saying im not fit for business so this company is time waste and Why you should join Stripe Fast onboading and also you can get INstant Payout No more waiting like 2 day depsoit by them 2 day bank process so 4 day to wait for no reason because they lend our money to their house> Conclusion Not Recommended at all.


May 18, 2022

Efficient email help

I sent an email to help@helcim with a question after not finding my answer in their Help directory. Within a day I received an email reply with very clear instructions.


May 6, 2022

As someone returning to small business…

As someone returning to small business from the corporate world, it is a delight to see how much technology has made the processes of doing business so much easier. Being in need of an invoicing and Pay-Now solution for my new business, my quest to find the best solution led me to Helcim. With lower transaction fees (due to Interchange-Plus paradigm rather than flat rates), rule-based options for minimizing risk, and a cloud solution for quoting and invoicing that makes customization and billing a breeze—without subscription fees—Helcim definitely stands out. Having been a customer now for a month, I can confirm that its 5-star customer support ratings are well deserved. You may have to wait a bit in the phone queue depending when you call, but there is always a well-informed person available to help on the other end of the line—24/7---who makes sure your questions are answered before the call ends. Thank you Fenny for helping to get me up and running!


May 5, 2022

Very helpful experience and this person…

Very helpful experience and this person had a lot of patience and very experienced and knowledge of what I needed. Always a pleasure dealing with the staff at Helcim, and love the service I've always received. Thanking you, William Harrison Custom Tow Dolly


Apr 14, 2022

Lindsey was excellent to work with

Lindsey was excellent to work with. She was efficient, professional and knew her stuff. I could not have asked for more.


Apr 7, 2022

We had difficulty with our initial set…

We had difficulty with our initial set up. One call and Taryn from Helcim had us "UP and Running"!! It wasn't a complicated solution, but it was very refreshing to be handled with care (and a great personality). I could feel her smile through the phone. Thanks again Dale

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Helcim Acquiring with reviews from real users and our experts. Helcim provides the following services: Acquiring, API integration, Card processing solutions, Card Programs, Mass Payouts, Merchant Accounts, Multi-currency Account, Payment card widget, Wire Transfer Acceptance, 3d secure payment gateway, US allowed, ACH, ApplePay, GooglePay, Paypal Integration.

At the moment, Helcim rating on Finscanner is 3.8 and on Trustpilot is 4.3.