Green Dot Bank is an online bank that offers competitive rates through its high-yield savings account and unlimited cash-back rewards via its spending account. In business since 1999, Green Dot is part of the Green Dot Corporation.
Monthly Maintenance Fee
(United States dollar)
Absolutley the worst experience ever!! Started a new bsuiness and needed a (temp) fuel card until my permanent cards arrived. Every aspect of this card is hard to use, unable to access funds on card (funds that I've prepaid), constant multiple verifications/ re-verifications. I'm livid regarding the experience that I've had with this company. And or course.....like all other lame companies these days...there is no one to talk to....poor/ non- existant customer service. This company should be ashamed of themselves. Needs to be shut down!!
WORST CARD SERVICE EVERRR !!!! DONT USE GO SOMEWHERE ELSE SAVE YOUR TGE TIME AND HEADACHE VERY UNPROFESSIONAL THEY DONT KNOW HOW TO DO NOTHING RIGHT BUT HOLD YOUR MONEY I RECOMMEND AMERICAN EXPRESS !!!
CONSUMER BEWARE...Ok I understand part but not this entire incident and it seems to me it should be illegal. Green Dot locked me out of my account due to questioning my identity, ok I get that with no problem. My problem is they accepted a direct deposit from my employer (first deposit in at least a year) then immediately locked me out of the account. If there was this question of my identity why did they even accept the direct deposit from my employer? We tried to have the deposit reversed and they refused. This was in the midst of the Pandemic and my ID expired. They denied me access to my pay for many many months until I could clear up the identity matter and deducted fees each month even though I had no access to my money. It is next to impossible to reach a live person to resolve any issues. It is my understanding a bank isn't suppose to deny you access to your money unless a lien comes through on your account. After I presented my current ID I still had to threaten to report them to the Federal Reserve Commissioner before they allowed me access to my account. They offer some very appealing services but for myself, their under handed antics aren't worth the perks. If you were to never have any issues, they would be a good alternative but if you ever need any assistance you might as well hang it up or prepare to go through many obstacles.
If I could rate lower I would. Greendot is not a good company to get gift cards from. The fact that Walmart knows how easy they make it for hackers to take your money is so alarming. I have been trying to get my money put on my cards since May 9th. No such luck. I don’t know if it was a issue at Walmart or Greendot but receipt says activate but card says invalid. What a freaking joke. They are aware of this problem but continue to not protect the consumers.
I pulled my wallet my wallet out and got this card I forgot I had did I tried to cancel already and realize I had money on it so I made a deposit and they took $140 when I called the customer service she told me I was pretty much screwed and then I couldn't get my money back I will never use this card again they're a joke
the 1 star I gave it was only so I can leave a review.....greendot is the WORST......AND I MEAN WORST COMPANY EVER.....I've been trying for over 4 hours to register a card I bought right before.....only to be told to try again later......not only that.....I also went online for help....but the talking dick with ears transferred me to another page to talk to someone else who won't help unless I pay for them to help me......how in the hell do I pay online.....when this dipshit company won't let me activate this damn card......to use anywhere......this company is nothing but a f-ing joke......if you want a company that does nothing but make it impossible for you to activate and use the greendot card you bought.....then this company is for you......greendot is by far the best fake ass business ever......hope whoever owns or runs greendot company.....grows a conscious and stops stealing customers money.....yeah I'm pissed.....
Some account holder of Green Dot, sent a fake email to my employer requesting direct deposit to a GD account, they even included a form with an account # and card #. Luckily the employer asked me why I had changed banks, so we caught the attempted fraud! I contacted GD to let them know and give them the account # of the criminal, they WOULD NOT take the acct # or look it up, so it turns out that they don't care if a FRAUDSTER IS USING THEM TO STEAL FROM OTHERS!! THIS IS UNBELIEVABLE what bank does not want to stop fraud. I spent a total of 2 hrs and 12 mins on this call about 85% was on hold, the rest was trying to figure out why THEY DON'T CARE. Also there is no manager to speak to, most likely because this company is TRASH!!!!!
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On this page, you can see a detailed review of Greendot Banks with reviews from real users and our experts. Greendot provides the following services: Card Programs, Card providers, Cash deposit, Cash withdrawal, Credit cards, Debit cards, Mass Payouts, P2P, Payroll Cards, Tax Advisory, Wallets, Wire Transfer Acceptance.
At the moment, Greendot rating on Finscanner is 4 and on Trustpilot is 1.1.