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Gemini Europe Ltd
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Gemini Europe Ltd

Mobile friendly

Trustpilot Rating

Reviews 738




Entity type






United Kingdom



KYC Required


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Buy & Sell BitcoinBuy & Sell CryptoCrypto CardsCrypto-friendly AccountCrypto PayoutsCrypto-backed LoansEscrow & CustodyExchangesSEPA TransactionsSWIFT TransactionsWalletsTwo-Factor Authentication (2FA)US allowed

Total Score

Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Gemini Europe Ltd

Gemini Europe Ltd is an electronic money institution focused on crypto trading platform. Incorporated in the United Kingdom, Gemini Europe Ltd is authorized and regulated by the Financial Conduct Authority. The company has never been hacked.


Wallet Fees


Trading Fees


Withdrawal Fees

0-0.5 EUR

Card Top Up Fee


Wire Transfer Fee



  • EUR


  • USD

    (United States dollar)

  • GBP

    (British pound)

Supported networks

Ethereum (ERC-20)Ethereum (ERC-20)TezosTezos

Additional Information

  • Gemini Exchange provide wide array of crypto-based services for individuals and institutions.

  • 30+ crypto currencies supported

  • Gemini Earn Program and Staking

  • USD balances on Gemini are covered by the Federal Deposit Insurance Corporation (FDIC) insurance on balances up to $250,000 per individual.

Trustpilot reviews


May 25, 2022

Horrible support

Created an account, had to verify with passport picture etc... was able to log in one time and then got a 'something went wrong', their support was going to check it, they closed my account without any explanation and no reply incoming from their support, seems pretty horrible.


May 24, 2022

They are not the best.

Yeah! We all know that many people have benefited from Gemini but for me, they are not the best.


May 23, 2022

Customer service is poor

Customer service is poor. Not sure if I was dealing with a bot or a person (2 people/bots actually). Asked some questions, prompt reply was just to refer me to webpages even after follow-up email. Both email responses ended with"if you have any additional questions or would like further clarification please feel free to reach back out!". Also make sure you see how high their transaction fees are!


May 20, 2022

Here are my top investments.

I'm not sure why they get such poor ratings here. Gemini provides a fantastic cryptocurrency listing option. Here are my top investments.


May 19, 2022

I've never had a bad time with them.

I'm surprised that so many people have had bad experiences with this platform, to be honest. Gemini is the best cryptocurrency exchange I've ever worked with. It made my investment experience so meaningful. So far, I've never had a bad time with them.


May 16, 2022

Can’t take your money out so don’t waste your time

Can’t take your money out so after you sell it and struggle to figure out how to get it in your bank you have already lost £6 on each £50 so Iv lost £1200 on £10,000 worth of crypto so I wouldn’t touch this app/company every again fcuking waste of time and you shouldn’t either .


May 13, 2022

They used to be good and I have done…

They used to be good and I have done 1000 dollars worth of BTC transaction in the past. Recently they introduced some strict conditions in which I have to wait 7 days to transfer the crypto assets out from the gemini exchange. i have already transferred over 7000 worth of USD on my gemini account and I cannot even buy crypto just because they says its regulations but trust me, I have other exchanges that is also regulated with my country and they dont have such policy. I tried to withdraw back some cash back to my bank account and the transaction rate was crazy that its not even worth withdrawing back to my account. Now i have to wait for 7 days and I can't buy my favourite cryptos at a great price!!!

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Gemini Europe Ltd Crypto with reviews from real users and our experts. Gemini Europe Ltd provides the following services: Buy & Sell Bitcoin, Buy & Sell Crypto, Crypto Cards, Crypto-friendly Account, Crypto Payouts, Crypto-backed Loans, Escrow & Custody, Exchanges, SEPA Transactions, SWIFT Transactions, Wallets, Two-Factor Authentication (2FA), US allowed.

At the moment, Gemini Europe Ltd rating on Finscanner is 4 and on Trustpilot is 1.2.