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FAIRFX
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FAIRFX

Mobile friendly
Dot

Trustpilot Rating

Reviews 11,138

Excellent

★★★★★

(4.5)

Entity type

Payment Service Provider

Client type

Personal/Business

License

900688

Country

1

United Kingdom

Year

"2007"

Employee Count

201-500

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Services

Card ProgramsCard providersCash withdrawalDebit cardsExchangesMulti-currency AccountP2PSEPA TransactionsSWIFT TransactionsWalletsWire Transfer AcceptanceFaster payments
4

Total Score

Pricing of the services

3

Social media presence

5

Popularity of the service

3

Onboarding difficulty

4

Support quality

5

About FAIRFX

FAIRFX is a cloud-based P2P payments platform that enables customers to make easy, low-cost multi-currency payments via one integrated system. FairFX Currency Card lets clients lock in great rates in 15 major currencies including euros and US dollars. Clients can spend in over 190 countries wherever Mastercard is accepted. FAIRFX offers a mobile app, where clients can manage their spending.

Pricing

Setup Fee

Monthly Maintenance Fee

SEPA Incoming

SEPA Outgoing

SWIFT Incoming

SWIFT Outgoing

FX Fee

Currency

  • EUR

    (Euro)

  • USD

    (United States dollar)

  • AUD

    (Australian dollar)

  • GBP

    (British pound)

  • INR

    (Indian rupee)

  • NOK

    (Norwegian krone)

  • BGN

    (Bulgarian lev)

  • CAD

    (Canadian dollar)

  • CNY

    (Chinese yuan)

  • NZD

    (New Zealand dollar)

  • CZK

    (Czech koruna)

  • DKK

    (Danish krone)

  • HKD

    (Hong Kong dollar)

  • HUF

    (Hungarian forint)

  • JPY

    (Japanese yen)

  • ZAR

    (South African rand)

  • CHF

    (Swiss franc)

  • PLN

    (Polish złoty)

  • RON

    (Romanian leu)

  • SEK

    (Swedish krona)

Additional Information

  • 100+ currencies

  • Hold 15 currencies all on 1 card

Trustpilot reviews

SB

Apr 28, 2022

Megan was extremely helpful in updating details on card

I was having issues with two cards that i had not used for some time and the balances had to go on a new card. I had also changed name and address. I spoke to Megan and she was extremely helpful and she emailed me at every point and it was so good to have a contact, who always came back to me with answers as required. This was so much better than calling helplines every time you have a question and I was very impressed with this service. Thanks so much to Megan.

SM

Apr 28, 2022

Alice at Fairfx had been brilliant!

Alice at Fairfx had been brilliant in getting me set up with the currency card. Everything I asked she answered quickly and I was able to follow and do. I am now up and running. The app and web site are great.

IF

Apr 28, 2022

Excellent Live Chat help

I have recently lost my husband who used to do all the transactions via Fair Fx so this is all new to me and a bit confusing. I was unable to phone customer service due to issues with the line but I was able to 'live chat' with Zoe. To be honest I didn't think I'd be able to resolve my issues online but I was proven wrong. I didn't have to wait long for an agent to deal with my request. Zoe was very pleasant and helpful and explained everything to me. In addition, will email a more detailed account of how to use Fair FX. Excellent service

AA

Apr 28, 2022

Excellent customer services

I had issues accessing my account due to it being locked but a simple email to their customer services is all it took to resolve the issue. Alice was very efficient in dealing with my request and acted in a professional but friendly manner

C1

Apr 27, 2022

Brilliant service!

I needed a statement on my account going back to 2017. Jade replied quickly, and within a couple of days sent the statement to me! I wasn't expecting it to be so quick and easy! I've always been impressed with FairfX and Jade is a credit to them :)

AN

Apr 27, 2022

I went to top up yesterday and was told…

I went to top up yesterday and was told there was a problem. The phone lines were not functioning. I emailed. No reply 19 hours later. This is unacceptable behaviour.

TF

Apr 26, 2022

Had a small problem with one of my…

Had a small problem with one of my cards. But Alice was on it in a flash and all sorted within a day . Fantastic support. Tony

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of FAIRFX Payment systems with reviews from real users and our experts. FAIRFX provides the following services: Card Programs, Card providers, Cash withdrawal, Debit cards, Exchanges, Multi-currency Account, P2P, SEPA Transactions, SWIFT Transactions, Wallets, Wire Transfer Acceptance, Faster payments.

At the moment, FAIRFX rating on Finscanner is 4 and on Trustpilot is 4.5.