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Trustpilot Rating

Reviews 1,520






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KYC Required


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Buy & Sell BitcoinBuy & Sell CryptoCrypto BanksCrypto CardsCrypto-friendly AccountCrypto to Cash WithdrawalsCrypto-backed LoansDebit cardsDebit cards (virtual)WalletsCrypto exchange

Total Score



Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Crypterium

Crypterium is a fast-growing digital fintech solution that helps customers in 170+ countries manage their assets with ultimate ease. Store, buy, exchange and cash out the most popular cryptocurrencies in one single app, trusted by more than 450 000 customers worldwide. In addition, Crypterium helps businesses monetize their audience by providing world-class crypto, banking, and VISA card issuance services with its proven SDK program.


Trading Fees

from 8.00%

ATM Withdrawal Fees

3.00 EUR + 1.6%

FX mark up


POS transaction successful


Maintenance fee

2.99 EUR

ATM Daily limit

500.00 EUR

ATM Monthly limit

2 500.00 EUR

Other Daily limit

2 500.00 EUR

Other Monthly limit

5 000.00 EUR


  • BTC


  • ETH


  • LTC


Additional Information

  • 170+ countries served and more coming

  • Get a wallet in 30 secs with access to 19+ coins

  • Withdraw cash from ATMs in 200+ countries

  • Shop online & offline in over 42 mln retailers

Trustpilot reviews


May 2, 2022

caution !!

caution !!! scam !!! have created an account kyc and deposited money. After that I couldn't log in and support can't find my account again. I've been writing to support for 2 weeks now and no results.


Apr 27, 2022


El domingo 24 hice un depósito en mi wallet que no se ha acreditado, hablo con soporte y la única respuesta es: Una vez que lo resuelvan, se pondrán en contacto contigo. (traducido) No son confiables, no funcionan bien, esta no es una empresa seria. Your request (285510) has been updated. To add additional comments, reply to this email. Vitaliy Crypterium Support (Crypterium) Apr 25, 2022, 11:13 GMT+3 Dear Customer, Sorry for the inconvenience! Our technical specialists are already working with this problem. We realise that this is a disappointing situation and we are doing our best to solve it as soon as possible. We will notify you as soon as it will be done. Thank you for your patience. Have a nice day! CRYPTERIUM NUNCA MÁS!!!!!!! espero que esto le sirva a todas las persona que quieran usar un servicio de wallet serio y no comentan el error que he cometido yo.


Apr 23, 2022

I'm loosing my money as speaking

On april 21st when BTC was 42.800$ my employer sent me my payment. Yes, I checked, it was sent. Support is so slow, I am loosing my money because they are not able to put it to my account, BTC value is decreasing. Transaction was exactly the same just like every other before it, so the problem is with Crypterium! It seems to me, they are not even trying. This kind of problems should be solved immediately! I never had an issue like this and will gladly update my review if they give me my money and compensate the loss. EDIT: I wrote to you on multiple occasions, check ticket number 284998. It would be better you do something about it, instead of replying with generic mails: "we have passed your case to Technical Support". UPDATE: I have a proof Crypterium is holding my money. It was taken by their bitcoin adress more than a week ago! Outrageous!


Apr 22, 2022

Crypterium is unfriendly towards Chromebook users.

Overall, the site is not too bad. Customer service is decent/acceptable. KYC is difficult, but not the worst I've ever experienced. HOWEVER... MESSAGE FOR CRYPTERIUM "BRASS" : I am very angry and disappointed in Crypterium for one reason, but it's a deal-breaker... Your site has "ZERO" provisions for Chromebook users. ( FYI : Chromebooks are H-U-G-E-L-Y popular among crypto traders/investors because of their enhanced security features, and their unlikeliness of being hacked. ) Most of your features, and neither your wallet, nor your app is "Chromebook friendly". Crypterium is losing a major market due to this oversight, and idiot policy. ~*~ As for me - I am now looking for a new crypto home, as your site is totally unsuitable for my needs, and I can no longer recommend you to family, friends, or SM followers.


Apr 16, 2022

Very convenient service

Very convenient service, I have been using it for several months, so far there are no complaints at all. The wallet is secure, funds are not lost. It is easy to exchange cryptocurrency for fiat and vice versa. Operations are carried out quickly and transparently. There is no deceit or any dishonest actions on the part of administrators. I can use it and not have to worry about anything.


Apr 11, 2022

this is scam

this is scam, when you use their app they steal your assets sending it to different blockchain addresses from time to time, support doing nothing they hide and never answer. I have all evidences on file. All good opinions here is a lie and their answers are answers of scammers


Apr 7, 2022

I love it

I was a bit sceptical at first but I've done my research and I say welcome to the future! Join me in the future! It's her incase you didn't know

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Crypterium Crypto with reviews from real users and our experts. Crypterium provides the following services: Buy & Sell Bitcoin, Buy & Sell Crypto, Crypto Banks, Crypto Cards, Crypto-friendly Account, Crypto to Cash Withdrawals, Crypto-backed Loans, Debit cards, Debit cards (virtual), Wallets, Crypto exchange.

At the moment, Crypterium rating on Finscanner is 3.4 and on Trustpilot is 3.9.