Bitcoin

Ethereum

Personal/Business

Isle of Man

CoinCorner is a team of friendly and enthusiastic people, working together to make Bitcoin as easy for customers and businesses as possible.
The company now supports UK businesses with CoinCorner Checkout, helping them to accept Bitcoin from their customers."

Exchange

Crypto

CoinCorner - UK Bitcoin Exchange

Standard Pricing

Great

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Pricing of the services

Social media presence

Popularity of the service

Onboarding difficulty

Support quality

API integration

Buy & Sell Bitcoin

Buy & Sell Crypto

Recurring card processing

Crypto exchange

Beautiful service

Quick and easy sign up, and seamless topup / conversion.
Ordered the bolt card and again very quick and easy. 
Can't wait to receive the card and try it !!

Very pleased.

CoinCorner has a great option for listing cryptocurrencies. Here are my best investments. Also, this is a very safe platform.

Very safe platform.

I still don't have the sell icon in my app

I still don't have the sell icon in my…

if this is the best shot we have at adoption , Bitcoin is screwed.

WHAT THE HELL IS THIS??

Hi. I just start, for now is excellent. 
Will see what happen next.

Excellent

For someone who's just started getting into Bitcoin and learning more - Coincorner has provided an amazing platform to buy and sell. The experience has been seamless and hassle-free so far.. Recently set up a DCA and it is working as intended so no complaints from me
HODLING!

Ease of use and great customer experience

Excellent exchange.  Easy and straight forward to set up and use.  Customer service always on hand if needed.  Highly recommended

Excellent exchange

Straightforward, non complicated way to buy Bitcoin. They have recurring autobuys and lightning network integration... not many other exchanges currently have both!

Also, the exchange is operated by people who understand Bitcoin and have Bitcoins best interests at heart, unlike most of these other well known exchanges.

Coincorner - better than Coinbase

AOK!

Interesting idea, but nothing to show for it. I've used several purchases that are linked to coincorner in Feb & Mar and nothing received into my account. I've emailed support who have not sorted it,

no rewards received

It's all good, apart from not very quick with reply to question's.  Apart from that.

It's all good

Great & personalized service thrill me. I am thrilled to bits.

Great & personalized service thrill me

Super easy & very helpful staff!

Happy with service seamed easy to ge rotund

Happy with service seamed easy to ge…

Quick and efficient money was in the bank the same very happy would definitely use again

Quick and efficient money was in the…

Very easy to use. Lightning withdrawal worked great + no fee.

Very easy to use

Complete scam. Avoid.

EDIT: You don't pay out. Probably keeping the affiliate revenue for yourself. You send daily spammy emails telling me to login to get free bitcoin, yet again, you don't pay out. Complete waste of my time.

Complete scam

A follow up from my previous review below. I foolishly attempted my first  BTC transfer just before the easter weekend, this being the reason why Coincorner didn't make immediate contact. 
They made contact on the Tuesday after the weekend and explained, as I was transferring a significant amount, further security checks were required. All was resolved and the transfer went through without Issue. Many thanks to Ross of Coincorner.

I tried to transfer 1 BTC from My account  to my hard wallet yesterday evening, the transfer did not take place, I’ve checked with a btc tracker and 0 transaction has taken place. I’ve frantically tried to contact CoinCorner with no response.

I tried to transfer 1 BTC from My…

Everything was good and efficient

Excellent service, quick and easy far better than Kraken/Coinbase.

Instant bank to bank deposits, even gave me some free sats.  

Check out the mobile APP and YouTube channel, also worth following the staff on Twitter.   

Great Job Guys

Excellent service

Fast and good rates

Do not use 

Only want easy clients that they can exploit high fees and stupid rules for. No point providing any documents as they just change their rules as they go along. Very rude customer support eventually when they answer.

Do not use

Disgusting way to treat someone. 


Coincorner are no way capable of dealing with bigger clients in my opinion. On all occasions I’ve had to call up to chase withdrawals and then they are paid nearly immediately, We have been in the crypto space for many years and understand fully how to operate.

They ask for invoices and I have always provided them. Even though it doesn’t state you will need to do this in their privacy policy. I also have always asked what their compliance team will need moving forward and always happy to provide. 

Then they want to throw words around like scam in regards to a company we do some work for. This is slander. There is no evidence what so ever that proves that. 

And then to top it off they say we can’t promote an unregulated company ( even though they are not in the U.K., and we checked with the FCA and the laws and we can legal do it) but our BDM said we can promote coincorner!!! Which are not regulated by the FCA. And of course they said it’s an attractive commission for the referral. Exactly the same as we were doing with the other company. 

Why on Earth would we send the invoice with the details if it was not legit and risk our business. 

We work with may other payment processors who are FCA regulated and never had any issues. Our business bank is FCA regulated as well. And we work closely with HMRC to ensure our tax affairs are correct. Also we have regularly chats with the Information Commissioner’s Office to ensure we are up to date. And we speak to the FCA as well i regards to any updates to their rules. We have nothing to hide and how we have been treated is disgusting. Luckily we have multiple other exchanges we use.  

There is obviously a reason why coincorner and coinfloor merged together. Maybe some skeletons in the cupboards. I would suggest being very careful with using coincorner for your business needs. Seems like they can’t handle the pressure of the crypto world. And have to take it out on hard working individuals like myself. Disgusted with how I’ve been treated when I have clearly been very honest from the start.

This review is of my own opinion with emails and recorded calls to prove everything I said is true.

Disgusting way to treat someone

All Good and any issues rapidly responded to. Also Patience and everything thoroughly explained.

All Good Nothing Missed and Always good service.

Very expensive fees. Signed up to get £10 bonus but even with that I have to wait until LTC is high enough to break even. £100 became £97 (£3 fee) when buying LTC, selling it another £3 fee along with price changes, then another £1 to withdraw the GBP!

Very expensive fees

The various limits are horrendous, they make coincorner barely usable.
In addition, I've never seen network fees that high: when you think you have enough to buy something, you realize you need to buy way more BitCoins to proceed to a transaction, but you have to wait because of the daily limit, until you hit the monthly limit ... It's a never-ending circle of waiting.
I would not recommend.
The only benefit is that you don't have to upload biometric data, but well, if you can't use it.

The various limits are horrendous

Very easy site to use. Recommended U.K. exchange

Very easy site to use

I've gone middle of the road with three stars.

I think accepting incoming money prior to full KYC is wrong, it makes people feel trapped.

Proof of Id is also difficult, I don't want to send a copy of my bank details showing all transactions (private information).  A hard copy of an up to date utility bill is nearly unheard of in this paperless (and printer less) world and many of our bills are in my partners name, my passport is out of date and it's only luck that I have a driving license. .... There has to be a better way.

I've gone middle of the road with three…

Superb customer service. Made a mistake in funding and the team sorted the problem in less than an hour.
Buy and Sell is effortless and quick. 
Would be great with more comprehensive dashboards. But there are apps for that.
Recommended anytime

Superb customer service

The staff are brilliant very nice and helpful

The staff are brilliant very nice and…

Good job done !!

EDIT: This relationship started well. I submitted KYC and was able to receive payment from clients. Then my account got frozen until I submitted additional KYC - which I did. And then got told my account was closed permanently with no reason provided. I was wished "good luck finding another provider to work with". 

From that day I lost access to my account including all txn history - and I'm still not sure why.

I recognise that KYC and banks are creating pressure but, where a middle man closes on a client with no reason provided and poor communication, feels out of alignment for me. If you're ok with unclear communication and possibly set your business up with a company that may close on your for any reason then this solution may still work for you.

I can't recommend them though so it's down to 1 star for me. 

(edit - original review below)
I love that I can have my customers pay me in Crypto. Easy to set up and integrate with payments going directly into my UK account. I love it.

[UPDATE] Poor Communication = ⭐️ review

I would beware of purchasing any Cryptocurrency on Coin corner before you send your verification (KYC) documents.

Luckily I did NOT deposit any money using this platform before sending my documents, as I did not want to face any future problems.

Coin Corner state that they aim to respond to the verification procedure within 24 hours.

I waited 9 days for a response and this was only after sending an Email to enquire what was taking so long.

They ask for a Governent issued Photo ID document.

I sent my Nationl Identity Card which got refused, and they informed me to instead send a Drivers License or Passport.

So basically you are REQUIRED to drive a vehicle or travel abroad to lush destinations in order to be able to purchase cryptocurrency on their platform.

The biggest problem created by this is is if you do not hold a drivers license or passport; AND you have not had documents requested then you are free to deposit money to your Coin Corner account until they ask for these documents; and if you don't have a DL or PP then you are screwed!

They will block your ability to withdraw YOUR money until you provide a drivers license or passport.

Your money will be locked and there is not a thing you can do unless you jump through hoops and obtain one of these documents.

So my advice is to look elsewhere if you are looking into cryptocurrencies.

Binance makes you go through a KYC procedure BEFORE you can purchase crypto, and unlike Coin Corner you can only but crypto after completing it. 

Thankfully they had common sense and accepted my government issued ID card and didn't require me to be eligible to drive around in the Bahamas!

Beware before Purchasing Crypto!

Very easy to set up and use, very refreshing!

Very easy to set up and use

First time user of CoinCorner and I must say how impressed I am with the ease and simplicity of buying,sending and trading. Their website is very easy to use and very secure and safe....CoinCorner will be my "go to" site from now on....highly recommended!

A fantastic safe,secure and easy site to use.

It was surprisingly easy to buy and transfer bitcoin to my wallet.

It was surprisingly easy to buy and…

Coincorner is hassle free, fuss free, great support and ts and cs

Coincorner is hassle free

Very good, I was very pleased with the service you give.i⁷

Very good

I like coincorner and that I can purchse BTC and send / receive via lightning in UK - brilliant.
Didn't like paying 25p to add £10 onto coincorner (2.5% charge) - this seems extreme.
Then didn't like paying £1 charge to purchase £9.75 of BTC.
So basically I added £10, but end up with BTC to the value of £8.75. Not sure if they are flat fees and so if I deposit and purchase with larger amounts the fees reduce in % terms?

I like coincorner and that I can…

Super simple way to purchase by. Thanks A+

Super simple

Excellent and personable service!

They have an international account and a UK account 

deposit in 1 for a month no problem, then deposit in another lump sum and its no where to be seen? please can some one help

2 accounts no support over phone

waste of time contacting this company, they never reply

bought bitcoin then they wanted £7 to send to my wallet, wanted to leave this company for good and they want fee for this fee for that, fees keep changing getting higher so i will end up losing 50% of my money if ii want it back in my bank

just refund me my full money and i will go elsewhere

avoid this site at all costs

waste of time contacting this company

Okay, but just make sure you know what you’re doing.

Does what it says with great customer service

Great service, easy to use, all buy & sells actioned quickly and efficiently 😊

Great service so far!

Account canceled for absolutely no reason.

Our Compliance team have recently undertaken a review of your account and regret to advise that we can no longer provide services to you.

We assure you that they have only reached this decision after careful consideration, however their decision is final and we are not prepared to enter into any discussion in relation to it.

I purchase some bitcoin every now and again and move it to a private wallet. No drugs or anything dodgy.

Fees are very high also, avoid!!

Account canceled for absolutely no reason.

Great communication and a professional service, very happy to be a client/customer.

Great communication and a professional service

Quick onboarding for business account and great communication throughout - looking forward to a long relationship

Quick onboarding for business account…

Ive been a CoinCorner follower for a while. I found their good humour and down to earth approach quite attractive, compared to a lot of crypto related messaging. I finally got an account, by default, as I was on Coinfloor  before.
The site and it's ease of use is certainly a worthwhile start for any crypto novice. Their addition of Lighning shows how customer orientated they are. Everything works smoothly.

A great product, backed by an excellent team.

Charging too much

My experience using this crypto platform has been very good.

My experience using this crypto…

Very fast and efficient service, I was able to purchase Bitcoin with ease! Thank you.

Very fast and efficient service

Quick informative and friendly response to a customer service query. Full verification process efficiently handled as was a crypto purchase and sale. Impressed!

Efficient Service

Straightforward sell bitcoin transaction. Easy to use website.

Bitcoin transaction

Everything worked as it was supposed to. Straightforward, fast and no drama.

Everything worked as it was supposed…

Easy process

Coincorner support still not responded to my emails at all since having my transaction pending. Don't trust these cowboys.

BTC stuck since Dec 30th. Now BTC price is dipping again like crazy and I can't even access my funds.

Cowboy company

slow

Since they bought over Coinfloor, experience has been abysmal.

Tried transferring BTC to my other platform and it has been stuck in pending for over 18 hours. Sent an email but team is unresponsive. ZERO TRUST. I can't even trace the transaction on chain.

BTC transfers stuck

Quick and efficient

Thanks a lot for the assistance.

Very good platform

Absolute clowns. Worst UI/UX you'll lay your eyes on this far into the 21st century. Utterly woeful support and sending Bitcoin pends for a LOT longer than is acceptable. They say up to 15 minutes for their system to intiate the transfer (not including blockchain process time). As I write this, I've been waiting over an hour. Disgusting.

Absolute clowns

Difficult to contact. Money I transferred not registered on the platform more than 36 hours after the money was released from my bank. You run normal office hours when crypto markets are operational 24/7. How can I take advantage of dips if I haven’t got 24/7 access to support where there are technical issues like now where I have to sweat until Monday morning to see if you have received my payments. What’s worse is I could miss the dip. I think two stars are generous

Difficult to contact, poor support. Limited working hours

Fees are ridiculously high!

All good

I give a 5-star rating as the process of buying, selling, and converting has been easy.

I give a 5-star rating as the process…

Good site & service. Easy navigation. Good help.

Good site & service

Scam site. They don't pay out. Don't waste your time with these cowboys.

Scam site

Very quick and easy process

Scam for newbies.... you can get paid via bitcoin but you cant get money out... apparently banks don't trust them ( wonder why)  You're better off using a more reputable company.. and fees are a complete scam

Scam for newbies...

Well, it's all very well but I couldn't connect to my Lightning address easily as promised in their tweet.  How do I do that?

Also, I can't transfer my BTC out - what good is that?

You did ask!

Cheers
Nicola

Well, I'm a bit disappointed to be honest.

Thank you

Reliable source of plotting up income

Quick and easy

Initially had issues with deposits. CC has resolved the issues. Really easy to use the platform. Would recommend getting other coins in.

Friendly

Quick easy and am glad to have changed over from coinfloor

Quick easy and am glad to have changed…

First time using coin corner and it was really easy, lovely smooth transaction

First time

Expensive, slow service overall better off using a more reputable company

Expensive,  slow service

Nice crypto exchange provider

All good.

Can’t get phone app to work

I have tried to communicate with the support team for 3 days, i cant receive text messages from coincorner. I was told to contact support team i have done that and all to no avail.

Slow customer service support

No bother. Very useful if you happen not to have an up-to-date passport.

Minimum Hassle

Not the fastest service, but very simple to use and no hoops to jump through.

Simple and easy to use

No real trading chart, just an interface to buy and sell btc. Price seems to refresh every 10 seconds which seems weird because btc price can change drastically in 10 seconds. Website also seems very basic. Coinfloor was so much better.

No real trading chart

Very helpful support following onboarding.
Extremely simple onboarding process. 
Very user friendly system.

Great Service

Delay in approving withdrawal to a bank, hence 4 stars. The rest of the service 5 stars.
[Later - updated from 3 to 4 stars thanks to Coincorner's helpful reply to my earlier version of the review.]

Why cannot withdrawals to banks be automated, perhaps after one manually approved transfer to a particular account?

It is frustrating to have to wait, especially during a weekend.

Many thanks for your helpful reply to my earlier review.

Delay in approving withdrawal to a…

Very good customer service and quick respone

Very good customer service and quick…

There's no way to sell in the future at a set £:Bitcoin ratio (limit order). Pretty basic compared to Coinfloor that I was moved from. Shopping around. Fees are quite a lot more than Coinfloor as well.
However, Very good Customer Service. And secure site too.

There's no way to sell in the future at…

The services are quick to set up but moving your bitcoin has a flat fee outside of lightening network which makes small investors like myself priced out

The services are quick to set up but…

Great company good rates to cash out

I was apprehensive as I'd read a few bad reviews, but the support was very prompt, within minutes of my support request submission, and they resolved my issue safely and quickly. So far, impressed

prompt and efficient support

First trade so have to reserve 1 star until all services have ben used.

First trade so have to reserve 1 star…

The spread on buy/sell prices is very wide.  There's no way to set up a sale in advance at a specified price (limit order).  Pretty basic compared to Coinfloor that I was moved from.

Very basic trading platform

The platform looks to be good but you can only contact them through email and despite offering a 2 hour response time (and then, only during their limited office hours), I waited more than a day for someone to get back to me.  I also feel that where potentially large sums of money are concerned, there should be a phone line that offers more than a voicemail saying that there is no phone support.

OK but not not more

Easy to use exchange, dealt efficiently with the transaction and had customer service is quick to respond and helpful.

Easy to use exchange

I encountered a problem logging on that was due to the transfer from Coinfloor to Coincorner. However I have awarded 5 stars because Coincorner called me at 8pm, well out of office hours, and resolved the issue. Once logged in the process of receiving and withdrawing BTC, was easy and faultless.

CoinCorner - UK Bitcoin Exchange

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