Change is a FinTech company providing retail clients in Europe access to investments. Tens of thousands of people from 31 EU countries trade 170 million euros with Change.
Buy & sell Bitcoin
Buy & sell altcoins
Buy & sell Bitcoin without fees, invest in over 30 altcoins and diversify your portfolio with gold, stocks, indices & commodities
An easy, up-to 7% annual interest earning option
Use your crypto-friendly VISA card in over 40M locations worldwide
I created my account on October 2021. Everything worked well. They had good prices, fast payments,... I was selling BTC and sending Euros to my Revolut account. Overall, it was around 13000 euros. In December, I received this e-mail: "Occasionally, we need to verify the source of our customer's funds (SoF). This is a legal routine and not something you'd need to worry about. Kindly send us a document where we can identify your source of funds. This can be one of the following documents: ...." My account got deactivated because "I hadn't read the e-mail in time." I didn't consider that a problem. I sent them my bank statement with two payments from selling my two flats. They wanted me to send them the contracts regarding the sale of my flats, and so I did. It wasn't enough. They wanted to know the purpose of the money. I sent them the information that I spent it on building my garden lake, and I sent the photos. And again, not enough. They asked me whether I sent the Bitcoins from my wallet. Yes, I did send them from my hardware wallet. All of my deposits were from my wallet. They wanted screenshots; therefore, I made them and sent them. It was, you guessed it, not enough. They asked me: "Could you please tell us from where you received that transaction and what its purpose was?" The transaction about which they asked had been made eight months before I created my Change Invest account. It was sent from some exchange with KYC. And not coins from coin join; it was made just like the other deposits. I lost all of my patience and didn't tell them the exchange office's name. On January 27, I received an e-mail stating following: "We bring you unfortunate news! Since you have failed to provide sufficient answers and data regarding your crypto-asset transactions, we weren't able to fulfill our legal obligation of understanding the purpose of our customers' transactions. Therefore, we are forced to immediately close your account in accordance with the terms and conditions of General and Wallet articles 7.8 and 8.2.2." Luckily, I was able to withdraw all of the money before the account got deactivated. I suggest not supporting such behavior in crypto. Other platforms from Estonia don't have AML like Change Invest, and therefore it must be their choice. I thought that I would make many more transactions on this platform, but, taking into account what happened, I will not. "understanding the purpose of our customers' transactions" Guys I bought BTC and sold BTC, that's all. It is that simple. Ready to change the world? Of course—but without these guys!
I signup with CHANGE INVEST using a friend's referral link, with the promisse for a bonus of 20 euros in ADA CARDANO, if I made a deposit of 100 euros and traded crypto with them. And if so, then CHANGE INVEST would deposit 20 € worth of ADA CARDANO until January 7 2022. But, till today I still haven't received the Bónus.
Very professional team, good customer support. Very satisfied.
After visiting about thirty companies that want to pass traders. I have to admit that Rate Change Invest has surpassed all expectations for quality and efficiency.
They are an honest company the profits in your desktop are in accordance with the real prices of the markets unlike other scammy wallets and exchanges we all know.... Very polite and fast support.
Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.
On this page, you can see a detailed review of Change Crypto with reviews from real users and our experts. Change provides the following services: Buy & Sell Bitcoin, Buy & Sell Crypto, Crypto Cards, Crypto-friendly Account, Crypto Payouts, Crypto to Cash Withdrawals, DeFi, Crypto exchange.
At the moment, Change rating on Finscanner is 3.6 and on Trustpilot is 3.4.