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Trustpilot Rating

Reviews 578






Entity type






United Kingdom



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API integrationBuy & Sell BitcoinBuy & Sell CryptoCrypto AcquiringCrypto CardsCrypto PayoutsCrypto-backed LoansEscrow & CustodyWalletsCrypto exchange

Total Score



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Popularity of the service


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Support quality


About Bitstamp

Bitstamp is one of the longest standing digital currency exchanges in the world that has consistently led the way in pioneering regulation and oversight in the industry since its establishment in 2011. With a proven track record and mature approach to the industry, Bitstamp provides a secure and transparent venue to over four million customers and enables partners to access emerging crypto markets through time-proven infrastructure.


Trading Fees


Deposit Fees


Withdrawal Fees

2 EUR-5%


  • BTC


  • BNB

    (Binance Coin)

  • ADA


  • ETH


  • LTC


  • USDT


  • XRP


  • SOL


  • USDC

    (USD Coin)

  • DOT


  • DOGE


  • UNI


  • AVAX


  • LUNA


  • BUSD

    (Binance USD)

  • LINK


  • ALGO


  • BCH

    (Bitcoin Cash)

  • ATOM




  • ICP

    (Internet Computer)

  • DAI


  • FIL


  • XLM


  • FTT

    (FTX Token)

  • TRX


  • ETC

    (Ethereum Classic)

  • VET


  • XTZ


Trustpilot reviews


May 3, 2022


Thank you for your kind


May 1, 2022

amazing exchange fast onboarding

amazing exchange fast onboarding


Apr 29, 2022

Thi company is running scam first few…

Thi company is running scam first few deposit was deposited but after 2000£ deposit I never received and getting no response just same massage they checking something but don’t asked my to provide some documents or something . Now is more than a month!!! And same issue have 2 of my friends with same amount missing. Avoid using this platform


Apr 22, 2022


My recent experience just made me feel more confident with using Bitstamp. After hodl crypto with Bitstamp for about 4 months, someone alarmed me that Bitstamp was a scam and that they will lock my funds then claim it was lost. THEY WERE WRONG. I was able to withdraw my funds immediately after confirming that I was the one who made the request in the email they sent me. THIS IS GREAT because it adds triple security in addition to entering my authenticator code. I feel safe buying from Bitstamp and will continue to do so. The best thing of all is that I had an issue, sent them an email and they replied immediately. I did not expect that at all.


Apr 21, 2022

This company is a complete sham

This company is a complete sham ! I deposited 100$ through ACH on march 27 ! I could buy some crypto the same day and on march 31 the 100$ has been withdrawn automatically from bitstamp to I don't know where. I looked at my city bank and saw that the 100$ where still sitting there but my bitstamp account was now in negative. Though the crypto balance was still the same. I decided to put my account in positive and did again the ACH transfer. Finally the money has been withdrawn from my city bank on April the 4th. I waited for 6 days to withdraw the crypto I bought but bitstamp replied me that for an unknown reason my withdrawals are disabled ! I opened a ticket and they now asking me why the first 100$ transfer was not approved by my bank ! Since I cannot provide them with a reason they are blocking my second 100$ transfer that worked ! I mean this is not the reason for blocking my funds ! It's April 21 and the moronic customer service reps all with eastern European accent are being very unprofessional and rude with me, literally saying that a specialist has been working on my case since April the 10th ! It has been already 10 days they didn't update me with any progress ! I called my bank to do a reverse ACH, and they assured me I will get my provisional 100$ back by the end of April ! I will never again deal with these eastern European Bitstamp thieves ! I should urge everybody to sign a petition against these crooks and evict this company from USA !


Apr 21, 2022

Just Avoid

Just signed up yesterday, was verified, made a deposit and immediately after my withdrawals were disabled for no reason at all. Definitely regret joining them as my money is now stuck! Doesn't make them look trustworthy at all!


Apr 21, 2022

Do not recommend!

Closed my account without ANY explanation. Do not recommend to anyone! Do not use Bitstamp!

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Bitstamp Crypto with reviews from real users and our experts. Bitstamp provides the following services: API integration, Buy & Sell Bitcoin, Buy & Sell Crypto, Crypto Acquiring, Crypto Cards, Crypto Payouts, Crypto-backed Loans, Escrow & Custody, Wallets, Crypto exchange.

At the moment, Bitstamp rating on Finscanner is 4.2 and on Trustpilot is 2.2.