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Trustpilot Rating

Reviews 150






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Bank guruanteeBuy & Sell CryptoCrypto CardsCrypto-friendly AccountCrypto PayoutsCrypto to Cash WithdrawalsDebit cardsDebit cards (virtual)WalletsCrypto exchange

Total Score



Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Bitpay

BitPay is one of the largest and oldest crypto payment gateways and crypto wallets. The company has offices in North America, Europe, and South America and has raised over $70 million from top investors including Index Ventures, Aquiline Technology Growth, Menlo Ventures, Founders Fund, and Sir Richard Branson.


ATM Withdrawal

6000 USD

Load Limits (per day)

10000 USD

Spending Limits (per day)

10000 USD

Maximum Balance

25000 USD including cash loads


  • EUR


  • AUD

    (Australian dollar)

  • GBP

    (British pound)

  • CAD

    (Canadian dollar)

  • NZD

    (New Zealand dollar)

  • ZAR

    (South African rand)

  • MXN

    (Mexican peso)

  • BTC


  • BNB

    (Binance Coin)

  • XRP


  • USDC

    (USD Coin)

  • DOGE


  • BCH

    (Bitcoin Cash)

  • WBTC

    (Wrapped Bitcoin)

  • DAI


Additional Information

  • Personal - Card, Wallet, Extension (spend crypto from your browser)

  • Business - online payments (accept cryptocurrency payments from all over the world), billing (Receive crypto payments with email billing), BitPay Send (pay out crypto to anyone, anywhere)

  • Real time gift card purchasing from major brands including

  • Support for 150+ currency pricing options and unit denomination in BTC or bits

  • Multiple supported languages, including French, German, Chinese (Simplified), and Spanish

Trustpilot reviews


May 6, 2022

DO NOT use Bitpay to settle real-world invoices.

DO NOT use Bitpay to settle real-world invoices. Why not? *they have a 1% transaction fee *they have no anonymity (they require a photo ID and a facial scan) *they have zero customer service (no email, no phone number, and no online chat!), except for their ticket system which can take days or a week for a response *they have an archaic settlement system - if you somehow underpay an invoice by even a penny or by the exchange transaction fee, they will fail the payment, and may take days to refund your crypto! (which is fluctuating by the hour) I went through all of this and lost ~$1500 in crypto because of these issues, so learn from my experience!


Apr 29, 2022

Archaically designed payment system

Archaically designed payment system, no customer support.


Apr 25, 2022

Defunct company or just doesn't care?

I have submitted all the paperwork and sensitive information to get a payment account set up. I completed my responsibilities TWO MONTHS ago and haven't heard a word back. I've followed up and created further tickets. Ghost company, which seems to match up with other reviews.

They not answer to my emails from 1…

They not answer to my emails from 1 year ...


Apr 15, 2022


they never respond to their support messages and they stole my 2000$


Apr 10, 2022

CRYPTOPROSOL is all you need to resolve…

CRYPTOPROSOL is all you need to resolve your wallet issues with no complaint.


Apr 3, 2022

Ever since I gave CRYPTOPROSOL a…

Ever since I gave CRYPTOPROSOL a chance, after I red some positive reviews about them, my wallet have been doing just fine

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Bitpay Crypto with reviews from real users and our experts. Bitpay provides the following services: Bank guruantee, Buy & Sell Crypto, Crypto Cards, Crypto-friendly Account, Crypto Payouts, Crypto to Cash Withdrawals, Debit cards, Debit cards (virtual), Wallets, Crypto exchange.

At the moment, Bitpay rating on Finscanner is 3.4 and on Trustpilot is 1.5.