American Express Advanced Services Europe Limited is an electronic money institution focused on e-money solutions for American Express. In 2020 American Express Advanced Services Europe Limited had total assets of 3.55 mln GBP, American Express Advanced Services Europe Limited generated net income of -10,000.00 GBP. Incorporated in the United Kingdom, American Express Advanced Services Europe Limited is authorized and regulated by the Financial Conduct Authority.
Monthly Maintenance Fee
(United States dollar)
e-money solutions for American Express
Comment dire sans insulter personne nullissime une carte pro avec des dépenses de 30k€ par mois bloqué à 3800€ ( pour 6mois selon leur dire jamais de problème de payements) j’appelle le service financier qui me répond c’est comme ça et pas autrement voilà madame merci au revoir
I have always been a big fan of American Express until they recently decided to arbitrarily impose stupid limits on my cards with no notice. I appealed, sending three business bank statements showing a regular income, no additional debt or overdraft, and was still rejected. I have now closed the account,
Kaart aanvraag snel in behandeling genomen, al binnen 4 dagen bericht dat de american express Gold card goed gekeurd was. Vriendelijke medewerker aan de lijn.
Klachtenafhandeling is er niet of nauwelijks. Er bestaat geen directe klachtenlijn, er is geen mogelijkheid tot invullen klachtenformulier of communicatie via email, slechts alleen te benaderen door een brief te sturen naar een adres in Belgie! Duur, omslachtig en niet van deze tijd. Ze doen er alles aan om klachten buiten de deur te houden.
American Express platinum used to have a great concierge service which has continually declined in every aspect over time. The calls are always transferred to Manila, the wait time is typically 2 to 3 hour for the worst service possible. Tonight I was informed that the only first class flights available for my dates from DFW to New York happened would be $2000 per person . I went online to American Airlines and found multiple flights for around $500. Either the agents at Amex travel are incompetent or they are deliberately offering the most expensive flights as the only option to get their so called valued customers to pay substantially more than necessary. I have had nothing but terrible experiences repeatedly with Amex travel and will never ever use them again. This was the absolute last time.
Flight tickets purchased for flights in March 2020. Pandemic hit and flight was cancelled by airline. American express told me I was unable to claim for a refund of over £6882.85 and I have been chasing this with Thai airways for 2 + years. Only to find out that the AE staff shouldn't have told me this and that I should have the right to claim for the refund via AE. I have started a section 75 claim and I want to dispute this further by searching for the recording at AE of the call back in March 2020. I have now requested the voice recording of the staff that told me I was not entitled for a refund and having to chase myself from both Thai Airways and American Express myself. I have always been told that there have been NO notes on the system about me contacting AE and that there is NO timeframe as to how long this will take. I will be disputing not only the refund for paying on plastic card but also I will be fighting for compensation for the stress this has caused me since the pandemic. I could have used that money for surviving throughout the pandemic, instead I was lied to by AE. I have requested to speak to whoever they have at the highest level to sort this out and I WANT TO BE COMPENSATED FOR ALL THIS!
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On this page, you can see a detailed review of American Express Advanced Services Europe Limited Payment systems with reviews from real users and our experts. American Express Advanced Services Europe Limited provides the following services: Card Programs, Corporate Services, Credit cards, Debit cards, Debit cards (virtual), SEPA Transactions, SWIFT Transactions.
At the moment, American Express Advanced Services Europe Limited rating on Finscanner is 4 and on Trustpilot is 1.7.