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Al Fardan Exchange
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Al Fardan Exchange

Mobile friendly

Trustpilot Rating

Reviews 2,798





Entity type

Payment Service Provider

Client type




United Arab Emirates



Employee Count


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Card providersCash depositCash withdrawalDebit cardsExchangesPayroll CardsPrepaid cardsWallets3d secure payment gateway

Total Score

Pricing of the services


Social media presence


Popularity of the service


Onboarding difficulty


Support quality


About Al Fardan Exchange

Al Fardan Exchange is a payment service provider from Dubai, UAE established in 1971. Al Fardan Exchange is focused on providing money transfer, foreign exchange, and payroll services. Al Fardan Exchange is a member of the Al Fardan Group. Reinforced by strong relationships with over 150 global corresponding banks, financial institutions, and other financial service providers, Al Fardan Exchange offers secure transactions that firmly place reliability and trust in the forefront. Al Fardan Exchange's team members is represented over 22 nationalities.


Setup Fee

Monthly Maintenance Fee

SEPA Incoming

SEPA Outgoing

SWIFT Incoming

SWIFT Outgoing

FX Fee


  • EUR


  • USD

    (United States dollar)

  • AUD

    (Australian dollar)

  • GBP

    (British pound)

  • BHD

    (Bahraini dinar)

  • BDT

    (Bangladeshi taka)

  • INR

    (Indian rupee)

  • NOK

    (Norwegian krone)

  • SGD

    (Singapore dollar)

  • CAD

    (Canadian dollar)

  • CNY

    (Chinese yuan)

  • NZD

    (New Zealand dollar)

  • DKK

    (Danish krone)

  • EGP

    (Egyptian pound)

  • HKD

    (Hong Kong dollar)

  • IDR

    (Indonesian rupiah)

  • JPY

    (Japanese yen)

  • KWD

    (Kuwaiti dinar)

  • LBP

    (Lebanese pound)

  • ZAR

    (South African rand)

  • CHF

    (Swiss franc)

  • MYR

    (Malaysian ringgit)

  • MAD

    (Moroccan dirham)

  • NPR

    (Nepalese rupee)

  • OMR

    (Omani rial)

  • PKR

    (Pakistani rupee)

  • PHP

    (Philippine peso)

  • QAR

    (Qatari riyal)

  • SAR

    (Saudi riyal)

  • SYP

    (Syrian pound)

  • THB

    (Thai baht)

  • TND

    (Tunisian dinar)

  • TRY

    (Turkish lira)

  • AED

    (United Arab Emirates dirham)

  • YER

    (Yemeni rial)

Trustpilot reviews


May 20, 2022

The customer service is not helpful at…

The customer service is not helpful at all!! I raised mg complaint almost 3 weeks ago and they still didn't find a solution. They keep telling me they will give me feedback and it will be solve within a week but it's been 3 weeks and no oke called me from their team. I'M THE ONE WHO'S CALLING THEM MANY TIMES!!!! Very unprofessional and dissapointed!!! I always trust this remittance but after this, not anymore. I don't recommend this remmittance center as they are not capable to solve the problem and help their customers. What a shame!!! Until now, they didn't refund my money back. They don't deserve even one star.


May 5, 2022

I would have put a zero star ⭐️ if…

I would have put a zero star ⭐️ if possible, tried to make a transfer, it wasn’t processed and I didn’t have any answer until I fought for an answer. They couldn’t process my transfer and I’m still waiting for the funds to be back on my account!! Don’t use they are stealing your money, it’s been a month and I didn’t get my money back - updated- I finally received the refund.


May 4, 2022

Worse experience ever beWorse experience ever been 5 days of waiting for my transaction Very bad - slow - no confidence - customer service does not helpen 5 days of…

Worse experience ever been 5 days of waiting for my transaction Very bad - slow - no confidence - customer service does not help


May 2, 2022

Worse experience ever been 3 days of…

Worse experience ever been 3 days of waiting for my transaction, until I give up and cancelled..hope to receive my cash soon as possible


May 2, 2022

Excellent assistance from the support

Excellent assistance from the support , but a bit slow on the services provided , overall good experience i recommend


May 1, 2022

0 star much better

0 star much better, To much charges! Plus need to wait long time!


Apr 21, 2022

Bad customer service and charging unnecassirily

Bad customer service . Worst thing is that if your transaction cancelled automatically or for any reason they will not return you same amount you give . They will charge money and give you less amount and say that exchange rate difference or branch charges . Other exchanges are not doing that .

Finscanner is an independent digital platform aiming to provide up-to-date access to worldwide financial services to improve customer experience and boost transactions.

On this page, you can see a detailed review of Al Fardan Exchange Payment systems with reviews from real users and our experts. Al Fardan Exchange provides the following services: Card providers, Cash deposit, Cash withdrawal, Debit cards, Exchanges, Payroll Cards, Prepaid cards, Wallets, 3d secure payment gateway.

At the moment, Al Fardan Exchange rating on Finscanner is 3.8 and on Trustpilot is 4.9.